User's Manual

Avaya Branch Gateway Manager 10.0 Page 758
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
9.27.1 Off-Switch Transfer Restrictions
Users cannot transfer calls to a destination that they cannot normally dial. This applies to manual transfers and also to
automatic transfers (forwarding). In addition to call barring applied through short codes, the following system settings
may restrict a users ability to transfer calls.
User Specific Controls
· Outgoing Call Bar: Default = Off (User | Telephony | Supervisor Settings )
When enabled, this setting stops a user from making any external calls. It therefore stops them making any external
transfers or forwards.
· Inhibit Off-Switch Forward/Transfer: Default = Off (User | Telephony | Supervisor Settings ).
When enabled, this setting stops the specific user from transferring or forwarding calls externally. This does not stop
another user transferring the restricted users calls off-switch on their behalf.
· When either system or user Inhibit Off-Switch Forward/Transfer is enabled, it affects the operation of the user's
phone and applications. User attempts to set an external forward destination via a short code will receive error tone.
User attempt to set an external forward destination via a programmable button on their phone will not have a Next
option allowing the number to be saved.
Line Specific Control
· Analog Trunk to Trunk Connection: Default = Off (Line | Analog Options )
When not enabled, users cannot transfer or forward calls on one analog trunk back off-switch using another analog
trunk.
System Wide Controls
· Inhibit Off-Switch Forward/Transfer: Default = Off (System | Telephony | Telephony )
When enabled, this setting stops any user from transferring or forwarding calls externally.
· Restrict Network Interconnect: Default = Off (System | Telephony | Telephony ).
When this option is enabled, each trunk is provided with a Network Type option that can be configured as either
Public or Private. The system will not allow calls on a Public trunk to be connected to a Private trunk and vice versa,
returning busy indication instead.
Conference Control
Users can use conference controls to effectively transfer calls. This includes transferring an external call to another
external number. The use of conferencing to effect off-switch transfers can be restricted using the Inhibit External
Only Impromptu Conference setting (System | Telephony | Telephony ).
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