User's Manual

Avaya Branch Gateway Manager 10.0 Page 753
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Telephone Features: Forwarding Calls
9.26.5 Forward on No Answer
Summary: Have your calls redirected another number if it rings without being answered.
· Priority
This function is overridden by DND and Forward on Busy if applied. It can be applied after a Follow Me attempt.
Forward Unconditional overrides Forward on Busy and Forward on No Answer.
· Destination
The destination can be any number that the user can dial. The Forward Unconditional destination number is used
unless a separate number Forward on Busy Number is set. If Inhibit Off-Switch Transfers is applied, the caller is
directed to voicemail if available, otherwise they receive busy tone.
· Duration
The destination is rung using the forwarding user's No Answer Time. If this expires, the call goes to voicemail is
available. Otherwise the call continues to ring at the destination. Calls to an external destination sent on trunks that do
not signal their state are assumed to have been answered, for example analog loop start trunks.
· Phone
Forward on No Answer is not indicated and normal dial tone is used.
· Calls Forwarded
Once a call has been forwarded to an internal destination, it will ignore any further Forward No Answer or Forward
on Busy settings but may follow additional Forward Unconditional settings.
Call Types Forwarded
Internal
Optional.
External
Forwarded.
Hunt Group
Not applicable.
Page
Not applicable.
Follow Me
Rings.
Forwarded
Forwarded.
VM Ringback
Rings.
Automatic Callback
Rings.
Transfer Return
Rings.
Hold Return
Ring/hold cycle.
Park Return
Rings.