User's Manual

Avaya Branch Gateway Manager 10.0 Page 752
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Forward on Busy Controls
Forward on Busy
Software Level
A user's forwarding settings can be viewed and changed through the User | Forwarding tab within
the system configuration settings.
Controls
The following short code features/button programming actions can be used:
Feature/Action
Short
Code
Default
Button
Forward Number
*07*N#
Forward on Busy Number
*57*N#
Forward on Busy On
*03
- Toggles.
Forward on Busy Off
*04
Disable Internal Forwards
Enable Internal Forwards
Disable Internal Forwards Busy or No Answer
Enable Internal Forwards Busy or No Answer
Set No Answer Time
Cancel All Forwarding
*00
Voicemail
For calls initially targeted to the user but then redirected, when voicemail is invoked the mailbox of the
user is used and not the mailbox of the destination.
For Standalone Voice Mail, the Play Configuration Menu action can be used to let callers set the forward
destination.
SoftConsole
A SoftConsole user can view and edit a user's forwarding settings. Through the directory, select the
required user. Their current forwarding status is shown. Double-click on the details and select
Forwarding to alter their forwarding settings.
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