User's Manual

Avaya Branch Gateway Manager 10.0 Page 737
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Telephone Features: Parking Calls
9.19 Ring Back When Free
Also called 'callback' and 'automatic callback'. If the user called is busy, setting a ringback allows you to hang up and wait
until they are free. When set, once the busy extension becomes free, the system will ring your telephone when also idle
and, when answered, call the original target extension.
Note
· If the extension called has multiple call appearance buttons, you will not receive busy until all its call appearance
buttons are in use.
· You must be idle (have no call connected or held) to receive the ringback.
This feature can also be set via the followings methods. These options also allow a ringback to be set when the target
just rings, often known as a ringback when next used.
· Using a button programmed to the Ring Back When Free function
If the button has status indication, it will show that a ring back has been set. The button can also be pressed again
to cancel the ringback.
· Use a short code set to the Ring Back When Free function
A short code set to this function can be used to set a ringback on any extension without having to actually make a
call.
· Analog Phones
Analog phone users can set a ringback when free by pressing any DTMF key before hanging up when they hear
busy tone.