User's Manual

Avaya Branch Gateway Manager 10.0 Page 710
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Restrictions
· Supported Phones and Phone Client Software
Avaya one-X Mobile Client on mobile cell phones that run Windows Mobile V5/V6 and Symbian Single-Mode
(V4.0). For the regularly updated list refer to the Avaya one-X Mobile section of the Avaya support website (support.
avaya.com). This same site is also the location of the client software files that need to be installed on the phone and
how to transfer those files to the phone.
· Each phone requires a settings file. That file is used to configure the features the user can access and the DID
number that the phone should dial in order to access the feature.
· Trunk Restrictions
This feature is only supported on the systems on the following trunk types:
· IP500 Universal PRI (Not on T1 robbed-bit and E1R2 channels set to a Type/Line Signalling Type that do
not support disconnect clear detection. For example, not on a T1 robbed-bit channel set to Loop Start
emulation).
· IP500 BRI
· IP500 SIP (RFC2833)
· Routing via trunks that do not support clearing supervision (disconnect detection) should not be used.
· Users
· one-X Mobile is only usable by users who have Can use one-X Mobile Client and Mobility Features enabled in
the system configuration.
· The CLI provided on calls from their mobile cell phone to the system must match the Twinned Mobile Number or
Forwarding number set on the system. At least 6 digits are required.
· For user's setup for one-X Mobile Client, changes to their Mobile Twinning status made through the
system configuration or using a Twinning button are not reflected in the status of the Extension to
Cellular icon on their mobile client. However, changes to the Extension to Cellular status made from
the mobile client are reflected by the Mobile Twinning field in the system configuration. Therefore, for
one-X Mobile Client users, it is recommended that they control their Mobile Twinning status through the
one-X Mobile Client rather than through a Twinning button.
Additional Documentation
The following guides include details of how to install and configure the software on the phones. These documents are
available from the one-X Mobile client section of the Avaya support website (support.avaya.com).
Document
Doc Code
Avaya one-X Mobile Edition Device Compatibility List
327824
Avaya one-X Mobile Edition for S60 User Documentation
16-
601288
Avaya one-X Mobile Edition for Windows Mobile 5 Pocket PC and Treo Edition Install, Admin and User Guide
R4.0
16-
601613
Avaya one-X Mobile Edition for Windows Mobile 5 Smartphone Edition User Guide
16-
602323