User's Manual

Avaya Branch Gateway Manager 10.0 Page 692
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
8.6.14 Logging Off and Hot Desking
Users can be setup to log in and log out at different phones, this is called 'hot desking'. All the users settings, including
their extension number, are transferred to the phone at which the user is logged in. This includes their key and lamp
settings and appearance buttons.
This type of activity has the following effect on appearance buttons:
· If logged out, or logged in at a phone that doesn't support appearance button functions:
· Bridged appearances set to the user will be inactive.
· Call coverage set to the user will still operate.
· If logged in at a phone with fewer buttons than programmed for the user:
· Those buttons which are inaccessible on the logged in phone will be inactive.
· Any bridged appearances to those button from other users will be inactive.
8.6.15 Applications
A number of system applications can be used to make, answer and monitor calls. These applications treat calls handled
using key and lamp operation follows:
· SoftConsole
These applications are able to display multiple calls to or from a user and allow those calls to be handled through
their graphical interface.
· All calls alerting on call appearance buttons are displayed.
· Calls on line, call coverage and bridged appearance buttons are not displayed until connected using the
appropriate appearance button
· Connected and calls held here on all appearance button types are displayed.