User's Manual

Avaya Branch Gateway Manager 10.0 Page 683
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Apperance Button Operation: Other Appearance Controls
8.6.6 Ring Delay
Ring delay can be applied to appearance buttons. This option can be used with all types of appearance buttons and can
be selected separately for each appearance button a user has. Using ring delay does not affect the buttons visual alerting
through the display and display icons or button lamps.
Ring delay is typically used with line appearance buttons for lines which a user wants to monitor but does not normally
answer. However ring delay can be applied to any type of appearance button.
The selectable ring delay options for an appearance button are listed below. The option is selected as part of the normal
button programming process.
· Immediate
Provide audible alerting as per normal system operation.
· Delayed Ring
Only provide audible alerting after the system ring delay or, if set, the individual user's ring delay.
· No Ring
Do not provide any audible alerting.
There are two possible sources for the delay used when delayed ringing is selected for a button.
· System | Telephony | Telephony | Ring Delay: Default = 5 seconds, Range 1 to 98 seconds.
This is the setting used for all users unless a specific value is set for an individual user.
· User | Telephony | Multi-line Options | Ring Delay: Default = Blank (Use system setting), Range 1 to 98
seconds.
This setting can be used to override the system setting. It allows a different ring delay to be set for each user.
Notes
· Calls That Ignore Ring Delay
Ring delay is not applied to hold recall calls, park recall calls, transfer return calls, voicemail ringback calls and
automatic callback calls. For phones using Internal Twinning, ring delay settings are not applied to calls alerting at
a secondary twinned extension (except appearance buttons set to No Ring which are not twinned).
· Auto Connect Calls
Ring delay is applied to these calls before auto-connection. This does not apply to page calls.
· Multiple Alerting Buttons
Where a call is presented on more than one button on a user's phone, see Multiple Alerting Buttons , the
shortest delay will be applied for all the alerting buttons. For example, if one of the alerting buttons is set to
Immediate, that will override any alerting button set to Delayed Ring. Similarly if one of the alerting buttons is
set to No Ring, it will be overridden if the other alerting button is set to Immediate or Delayed Ring.
· Line Appearance Buttons
Calls routed to a user that could potentially be presented on both a call appearance button and a line appearance
button are only presented on the line appearance button. In this scenario, the ring delay settings used is that of
the first free call appearance button.
· Delay on Analog Lines
Analog lines set to Loop Start ICLID already delay ringing whilst the system waits for the full ICLID in order to
resolve incoming call routing. In this scenario the ring delay operates in parallel to the routing delay.
· Ring Delay and Ringing Line Preference
Appearance buttons can be set to Delayed Ring or No Ring. However ringing line preference is still applied to
alerting buttons even if set to Delayed Ring or No Ring.
· The user's Delayed Ring Preference setting is used to determine whether ringing line preference is used with
or ignores buttons that are alerting but have Delayed Ring or No Ring set.
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