User's Manual

Avaya Branch Gateway Manager 10.0 Page 679
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Apperance Button Operation: Other Appearance Controls
Ringing Line Preference Example 1
In this example, both Ring Line Preference and Idle Line Preference have been set for the user. They also have
Ringing Line Preference on and Auto Hold is on. Answer Pre-Select is off.
1. Phone Idle
The phone is idle. The current selected button has been determined by Idle
Line Preference as the first available idle call appearance button. This is
shown by the _ underscore next to that button.
2. First Call Alerting
A call for the user arrives. It alerts on the first available call appearance
button. Ringing Line Preference uses this as the currently selected button as
it is the only alerting call.
3. Second Call Alerting
Another call for the user arrives. It alerts on the next available call
appearance button. As the first call has been alerting longer, under Ringing
Line Preference it retains the currently select button status.
4. The First Call Abandons
The first caller disconnects. Ringing Line Preference changes the currently
selected button status to the second call appearance button.
5. Another Call Arrives
Another call arrives. It alerts as the first free call appearance button.
However the call at the second call appearance has been alerting longer and
so under Ringing Line Preference retain the currently selected button status.