User's Manual

Avaya Branch Gateway Manager 10.0 Page 676
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Idle Line Preference Example 1
In this example, only Idle Line Preference has been programmed for the user. Ringing Line Preference has not been
programmed.
1. Phone Idle
The phone is idle. The current selected button determined by Idle Line
Preference is the first available idle call appearance button. This is shown
by the _ underscore of the button text.
2. First Call to User
A call for the user arrives. It alerts on the first available call appearance
button. Idle Line Preference has changed the current selected button to
the next available idle call appearance.
3. User Goes Off Hook
With the call still alerting, if the user goes off hook, it will be interpreted
as making a call using the currently selected button, not as answering the
alerting button.
4. To answer the alerting call, the user should press the alerting button.
Idle Line Preference Example 2
In this example, only Idle Line Preference has been programmed for the user. Ringing Line Preference has not been
not programmed.
1. Two Calls Alerting
The users has two incoming calls alerting. Idle Line Preference has set
the currently selected button to their third call appearance.
2. First Caller Abandons
If the first incoming caller disconnects, the currently selected button
changes to the first call appearance as this is now the first available idle
call appearance button.