User's Manual

Avaya Branch Gateway Manager 10.0 Page 671
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Apperance Button Operation: Line Appearance Buttons
8.5.2 Example 2
In this example, two users exchange a call using line appearance buttons set to the same line. Note that this requires
that the user who first answers the call to have Cannot be Intruded off. Both users have Ringing Line Preference
and Auto Hold on.
1. Idle
The two users has line appearances
for the same line.
2. Call Alerts
A call arrives. Either user can
answer it by pressing the alerting
line appearance
3. Call Answered
The first user has answer the call.
4. Line Held
The first user has put the call on
hold.
5. Line Retrieved
The second user has retrieved the
held call by pressing the line
appearance.