User's Manual

Avaya Branch Gateway Manager 10.0 Page 670
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
8.5.1 Example 1
In this example, the user is able to answer a call alerting on a particular line.
1. Line Goes Active
A call is active on the line with line ID number 601. This is indicated as 'in
use elsewhere'.
· For an incoming call, the line will show active but will not alert until call
routing has been determined. On analog ICLID lines, alerting is delayed
until the ICLID that might be used to do the call routing has been
received.
2. Line Appearance Alerting
The routing of the call has been complete and it is ringing against its
destination. On our user's phone the line appearance also alerts and ringing
line preference has made it the current selected button.
3. Answer Call
By going off hook or pressing the line appearance, our user has answered
the call on that line.