User's Manual

Avaya Branch Gateway Manager 10.0 Page 660
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
8.3.1 Example 1
In this example, one user is able to see the status of the other user's call appearances, and when necessary answer calls
for the other user. Both users have Ringing Line Preference and Auto Hold on.
Call Appearance User
Bridged Appearance User
1. Both Phone Idle
Our user has bridged appearance
buttons that match a colleague's call
appearances buttons.
2. First Call
The colleague has a call alerting on
their first call appearance button. It
also alerts on our user's first
bridged appearance button.
3. Call Answered
The colleague has answered the
call. The bridged appearance
indicates 'in use elsewhere'.
4. Second Call
Another call alerts at the colleagues
phone and again is mirrored on our
user's second bridged call
appearance button.
5. Call Answered
Our user has gone off hook and
answered the incoming call alerting
on the bridged call appearance.