User's Manual
Avaya Branch Gateway Manager 10.0 Page 656
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
8.2.2 Example 2
In this example, the user will use their call appearances to make two calls and start a conference between those calls.
1. Initial Call
The user has a call in progress, shown on their first call appearance button.
It is decided to conference another user into the call.
2. Make Conference Enquiry
Pressing the CONFERENCE button on the users phone automatically places
the current call on hold and takes the phone off hook on the next available
call appearance.
3. Enquiry in Progress
The other extension has been dialed and invited to join a conference call. The
user presses the CONFERENCE button on their phone again.
4. Conference Starts
The conference call has started. The separate call appearances have
collapsed to a single appearance that represents the conference.