User's Manual

Avaya Branch Gateway Manager 10.0 Page 655
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Apperance Button Operation: Call Appearance Buttons
8.2.1 Example 1
In this example, the user has multiple call appearance buttons.
1. Phone Idle
The phone is currently idle.
2. First Call Alerts
A call arrives. It alerts against the first available call appearance button.
Pressing that button will answer the call.
3. Call Answered
The call is now connected.
4. Second Call Alerts
A second call arrives whilst the first is still connected. It alerts against the
next available call appearance button. As the user has a call in progress, the
alert gives just a single ring and briefly display details of the caller.
5. Pressing the Second Call Appearance
Pressing the second call appearance button will hold the first call and answer
the second.