User's Manual

Avaya Branch Gateway Manager 10.0 Page 653
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Apperance Button Operation:
8. Apperance Button Operation
Many Avaya phones supported on system have a programmable keys or buttons (the terms 'key' and 'button' mean the
same thing in this context). Various actions can be assigned to each of these keys, allowing the phone user to access that
action.
Many of the phones also have indicator lamps next to the programmable buttons. These lamps are used to indicate the
status of the button, for example 'on' or 'off'. On other phones the programmable buttons use an adjacent area of the
phones display to show status icons and text labels for the buttons.
The system supports the following 'appearance' actions - Call Appearance , Bridged Appearance , Line Appearance
and Call Coverage Appearance . These actions can be assigned to the programmable buttons on a user's phone.
Those 'appearance' buttons can then be used to answer, share, switch between and in some case make calls. This type of
call handling is often called 'key and lamp mode'.
This document covers the programming and operation of phones using the appearance functions. Details of the other
actions that can be assigned to programmable keys are covered in Button Programming .
Note
· For all the examples within this documentation, it is assumed that Auto Hold is on and Answer Pre-Select is off
unless otherwise stated.
· The text shown on phone displays are typical and may vary between phone types, locales and system software
releases.
8.1 Appearance Button Features
Appearance functions are only supported on Avaya phones which have programmable buttons and also support multiple
calls. Appearance functions are also only supported on those buttons that have suitable adjacent indicator lamps or a
display area.
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