User's Manual

Avaya Branch Gateway Manager 10.0 Page 620
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
7.3.109 Priority Call
This feature allows the user to call another user even if they are set to 'do not disturb'. A priority call will follow forward
and follow me settings but will not go to voicemail.
Details
· Action: Advanced | Call | Priority Call.
· Action Data: User number or name.
· Default Label: PCall or Priority Call.
· Toggles: .
· Status Indication: .
· User Admin: .
· Phone Support
Note that support for particular phone models is also dependant on the system software level.
· Analog:
· 1400 Series:
[1]
· 1600 Series:
[1]
· 2400 Series:
[1]
· 3700 Series:
· 4600 Series:
[1]
· 5400 Series:
· 5600 Series:
[1]
· 9500 Series:
· 9600 Series:
1.Not 1403, 1603, 4601, 4602, 5601 and 5602.
7.3.110 Priority Calling
Not supported. Provided for CTI emulation only.
Details
· Action: Emulation | Priority Calling.
· Action Data: None.
· Default Label: Pcall.
· Toggles: .
· Status Indication: .
· User Admin: .
· Phone Support
Note that support for particular phone models is also dependant on the system software level.
· Analog:
· 1400 Series:
[1]
· 1600 Series:
[1]
· 2400 Series:
[1]
· 3700 Series:
· 4600 Series:
[1]
· 5400 Series:
· 5600 Series:
[1]
· 9500 Series:
· 9600 Series:
1.Not 1403, 1603, 4601, 4602, 5601 and 5602.
7.3.111 Private Call
When on, any subsequent calls cannot be intruded on until the user's private call status is switched off. The exception
is Whisper Page which can be used to talk to a user on a private call.
Note that use of private calls is separate from the user's intrusion settings. If the user's Cannot be Intruded (User |
Telephony | Supervisor Settings ) setting is enabled, switching private calls off does not affect that status. To allow
private calls to be used to fully control the user status, Cannot be Intruded (User | Telephony | Supervisor Settings
) should be disabled for the user.
If enabled during a call, any current recording, intrusion or monitoring is ended.
Details
· Action: Advanced | Call | Private Call.
· Action Data: None.
· Default Label: PrivC or Private Call.
· Toggles: .
· Status Indication: .
· User Admin: .
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