User's Manual

Avaya Branch Gateway Manager 10.0 Page 487
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Short Codes: Short Code Features
6.8.100 Private Call Off
Short codes using this feature turn off private call status for the user if set. The short code features Private Call and
Private Call On can be used to turn private call on.
When on, any subsequent calls cannot be intruded on until the user's private call status is switched off. The exception
is Whisper Page which can be used to talk to a user on a private call.
Note that use of private calls is separate from the user's intrusion settings. If the user's Cannot be Intruded (User |
Telephony | Supervisor Settings ) setting is enabled, switching private calls off does not affect that status. To allow
private calls to be used to fully control the user status, Cannot be Intruded (User | Telephony | Supervisor Settings
) should be disabled for the user.
Details
· Telephone Number:
· Default Short Code:
· Programmable Button Control: Advanced | Call | Private Call.
6.8.101 Private Call On
Short codes using this feature turn on the private call settings for the user regardless.
When on, any subsequent calls cannot be intruded on until the user's private call status is switched off. The exception
is Whisper Page which can be used to talk to a user on a private call.
Note that use of private calls is separate from the user's intrusion settings. If the user's Cannot be Intruded (User |
Telephony | Supervisor Settings ) setting is enabled, switching private calls off does not affect that status. To allow
private calls to be used to fully control the user status, Cannot be Intruded (User | Telephony | Supervisor Settings
) should be disabled for the user.
Private call status can be switched off using a short code with the Private Call Off feature or a programmed button set
to the Private Call action. To enable private call status for a single following call only the Private Call short code
feature should be used.
Details
· Telephone Number:
· Default Short Code:
· Programmable Button Control: Advanced | Call | Private Call.
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