User's Manual

Avaya Branch Gateway Manager 10.0 Page 481
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Short Codes: Short Code Features
6.8.89 Hold CW
This uses the Q.931 Hold facility, and "holds" the incoming call at the ISDN exchange, freeing up the ISDN B channel.
The Hold CW feature "holds" the current call to an exchange slot and answers the call waiting. The current call is always
automatically placed into slot 0 if it has not been placed in a specified slot. Only available if supported by the ISDN
exchange.
Details
· Telephone Number: Exchange slot number or blank (slot 0).
· Default Short Code: *27*N# (A-Law only)
· Programmable Button Control: HoldCW
· See also: Hold Call , Suspend Call .
Example
Below is a sample short code using the Hold CW feature.
· Short Code: *27*N#
· Feature: HoldCW
6.8.90 Hold Music
This feature allows the user to check the system's music on hold. See Music On Hold for more information.
Details
· Telephone Number: Optional.
If no number is specified, the default system source is assumed. The system supports up to 4 hold music sources,
numbered 1 to 4. 1 represents the System Source . 2 to 4 represent the Alternate Sources .
· Default Short Code: *34N; where N is the number of the hold music source required.
· Programmable Button Control: Music
Example
Below is a sample short code using the Hold Music feature. This short code is a default within the configuration.
· Short Code: *34N;
· Feature: HoldMusic
613
480 500
740
163 163
613