User's Manual
Avaya Branch Gateway Manager 10.0 Page 446
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
6.8.16 Call Pickup Members
This feature can be used to pick up a ringing or queuing call at an extension that is a member of the Hunt Group
specified. The call picked up does not have to be a hunt group call. The function includes group members even if their
membership of the group is currently disabled.
Details
· Telephone Number: Group number or "Group name".
· Default Short Code: *53*N#
· Programmable Button Control: PickM
· See also: Call Pickup Any , Call Pickup Extn , Call Pickup Group , Acquire Call , Call Pickup Line , Call
Pickup User .
Example
Below is an example of the short code setup. N represents the extension number of the Hunt Group. For example, if a
user dials *53*500#, they will pick up the call coming into extension 500 (the hunt group's extension).
· Short Code: *53*N#
· Telephone Number: N
· Feature: CallPickupMembers
6.8.17 Call Pickup User
Pick up an incoming call which is alerting, parked or held. The pickup uses the user extension number specified in
Telephone Number field of the short code. If there are multiple calls, priority is given to picking up alerting, then parked
and then held in that order of priority. It cannot be used to pickup conferenced calls. The normal user intrusion features
are not applied to this pickup feature.
Details
· Telephone Number: Target user extension number.
· Default Short Code:
· Programmable Button Control:
· See also: Call Pickup Any , Call Pickup Extn , Call Pickup Group , Call Pickup Members , Acquire Call ,
Call Pickup Line .
Example
N represents the specific user.
· Short Code: *99*N#
· Telephone Number: N
· Feature: CallPickupUser
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