User's Manual

Avaya Branch Gateway Manager 10.0 Page 443
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Short Codes: Short Code Features
6.8.11 Call Park
Parks the user's current call into the specified park slot number. The call can then be retrieved by other extensions (refer
to the appropriate telephone user guide). While parked the caller hears music on hold if available. The 'Unpark Call '
feature can be used to retrieve calls from specific park slots.
Park Timeout (System | Telephony | Telephony ) controls how long a call will remain parked. When this expires
the call will recall to the parking user if they are idle or when they next become idle. The recall call will continue ring and
does follow any forwards or go to voicemail.
· Park and unpark features are not currently supported between systems in a multi-site network.
Details
· Telephone Number: Park slot number.
If no park slot number is specified when this short code is used, the system automatically assigns a park slot number
based on the extension number of the user parking the call plus one digit 0 to 9.
· Park slot IDs can be up to 9 digits in length.
· Default Short Code: *37*N#
· Programmable Button Control: Call Park
· See also: Unpark Call .
Example
This short code is a default within the system configuration. This short code can be used to toggle the feature on/off. N
represents the park slot number in which the call will be parked. For example, if a user wants to park a call to slot
number 9, the user would dial *37*9#. The call will be parked there until retrieved by another extension or the original
extension.
· Short Code: *37*N#
· Telephone Number: N
· Feature: ParkCall
6.8.12 Call Pickup Any
Pick up the first available ringing call.
Details
· Telephone Number:
· Default Short Code: *30
· Programmable Button Control: PickA
· See also: Call Pickup Extn , Call Pickup Group , Call Pickup Members , Acquire Call , Call Pickup Line ,
Call Pickup User .
Example
Below is an example of the short code setup:
· Short Code: *30
· Feature: CallPickupAny
6.8.13 Call Pickup Extn
Pick up a ringing call from a specific extension.
Details
· Telephone Number: Target extension number.
· Default Short Code: *32*N#
· Programmable Button Control: CpkUp
· See also: Call Pickup Any , Call Pickup Group , Call Pickup Members , Acquire Call , Call Pickup Line ,
Call Pickup User .
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