User's Manual

Avaya Branch Gateway Manager 10.0 Page 440
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
6.8.6 Break Out
Not supported by Avaya Branch Gateway.
Details
· Telephone Number: The IP Address or Name of the system, using * characters in place of . characters.
· Default Short Code:
· Programmable Button Control: BkOut
Example
On a system, to break out via a system called RemoteSwitch with the IP Address 192.168.42.3, either of the following
short codes could be used.
Example 1
· Code: *80*N#
· Telephone Number: N
· Feature: Break Out
Example 2
· Code: *81
· Telephone Number: RemoteSwitch
· Feature: Break Out
Example 1 allows break out using any remote switch by dialing its IP address, for example *80*192*168*42*3#.
Example 2 does this for a specific remote system by dialing just *81.
6.8.7 Barred
This short code feature can be used for call barring by using the short code as the call destination. This short code
feature was previously called Busy. It has been renamed but its function has not changed.
When used in an ARS form that has been configured with an Alternate Route, for callers whose dialing has matched
the short code no further routing is applied.
Details
· Telephone Number:
· Default Short Code:
· Programmable Button Control:
6.8.8 Busy On Held
When on, busy on held returns busy to new calls when the user has an existing call on hold. This short code feature is
useful when a user does not want to be distracted by an additional incoming call when they have a call on hold.
Details
· Telephone Number: Y or 1 for on, N or 0 for off.
· Default Short Code:
· Programmable Button Control: BusyH
Example: Turning Busy on Held on
If on, when the user has a call on hold, new calls receive busy tone (ringing if analog) or are diverted to Voicemail if
enabled, rather than ringing the user. Note: this overrides call waiting when the user has a call on hold.
· Short Code: *12
· Telephone Number: Y
· Feature: BusyOnHeld
Example: Turning Busy on Held off
Another short code must be created to turn the Busy on Held feature off. If off, when the uses has a call on hold, new
calls will still get directed to the user.
· Short Code: *13
· Telephone Number: N
· Feature: BusyOnHeld
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