User's Manual

Avaya Branch Gateway Manager 10.0 Page 429
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Short Codes: Short Code Fields and Characters
6.2 User Dialing
Summary: Looks at how the system looks for possible short code matches to user dialing.
The following system settings influence user dialing.
· Dial Delay Count: Default = 0 (US/Japan), 4 (ROW)
This value sets the number of digits dialed before the system looks for
a short code match.
· Dial Delay Time: Default = 4 seconds (US/Japan), 1 second (ROW)
This value sets the maximum allowed interval between the dialing of
each digit. If exceeded, the system looks for a short code match even
if the Dial Delay Count has not been reached.
· Off-Hook Timer: Length Fixed by locale.
When a user goes off-hook, the system starts a 30 second off-hook
timer (10 seconds in Italy). If the off-hook timer expires before a short
code match occurs, the user is disconnected.
The following rules are used when short code matching is performed for
user dialing:
· A short code is used immediately an exact match is found unless
followed by a ;.
· If no match is found but partial matches exist, the user can
continue dialing.
· If no match or partial matches are found, incompatible is returned.
· The following precedence is used to determine which short codes
are used:
· Extension number matches override all short codes.
· User short codes override user rights and system short codes.
· User Rights short code matches override system short codes.
· When multiple exact matches occur,
· The match with the most specified digits rather than wildcards
is used.
· If there are still more than one match, the match with the
most exact length is used. This means X wildcards will
override N when both match.