User's Manual

Avaya Branch Gateway Manager 10.0 Page 417
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Configuration Settings: ARS
5.22.3.7 Tiered ARS Forms
It is possible for an ARS short code in one form to have another ARS form as its destination. Dialing that matches the
short code is then subject to further matching against the short codes in the other ARS form.
In the example below, the user wants different routing applied to international calls based on the country code dialed. To
do that in the default ARS form would introduce a large number of short codes in the one form, making maintenance
difficult.
So the short code matching calls with the international dialing prefix 0 has been set to route matching calls to another
ARS form. That form contains short codes for the different country dialing codes of interest plus a default for any others.