User's Manual

Avaya Branch Gateway Manager 10.0 Page 414
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
5.22.3.4 User Priority Escalation
User priority can be used to alter call routing when the required route is not available.
In this example, international calls are initially targeted to seize a line in outgoing line group 1. However an alternate
route has been defined which will be used if no line in line group 1 is available. The fallback ARS form allows international
calls to seize a line from line group 0. Whether this is done immediately or after a delay is set by whether the users
priority is high enough.