User's Manual

Avaya Branch Gateway Manager 10.0 Page 354
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
5.12.3 Destinations
The system allows multiple time profiles to be associated with an incoming call route. For each time profile, a separate
Destination and Fallback Extension can be specified.
When multiple records are added, they are resolved from the bottom up. The record used will be the first one, working
from the bottom of the list upwards, that is currently 'true', ie. the current day and time or date and time match those
specified by the Time Profile. If no match occurs the Default Value options are used.
Once a match is found, the system does not use any other destination set even if the intended Destination and Fallback
Extension destinations are busy or not available.
Usability
· Mergeable: These settings are mergeable. Changes to these settings do not require a reboot of the system.
Configuration Settings
· Time Profile
This column is used to specify the time profiles used by the incoming call routes. It displays a drop-down list of
existing time profiles from which a selection can be made. To remove an existing entry, select it by clicking on the
button on the left of the row, then right-click on the row and select Delete.
· Default Value
This entry is fixed and is used if no match to a time profile below occurs.
· Destination: Default = Blank
Either enter the destination manually or select the destination for the call from the drop-down list. The dr box which
contains all available extensions, users, groups, RAS services and voicemail. System short codes and dialing numbers
can be entered manually. Once the incoming call is matched the call is passed to that destination.
· Drop-Down List Options
The following options appear in the drop-down list:
· Voicemail allows remote mailbox access with voicemail. Callers are asked to enter the extension ID of the
mailbox required and then the mailbox access code.
· Local user names.
· Local hunt groups names.
· AA:Name directs calls to an Embedded Voicemail auto-attendant services.
· Manually Entered Options
In addition to short codes, extension and external numbers, the following options can be also be entered manually:
· VM:Name Directs calls to the matching start point in Standalone Voice Mail.
· A . matches the Incoming Number field. This can be used even when X wildcards are being used in the Incoming
Number field.
· A # matches all X wildcards in the Incoming Number field. For example, if the Incoming Number was -
91XXXXXXXXXXX, the Destination of "#" would match XXXXXXXXXXX.
· Text and number strings entered here are passed through to system short codes, for example to direct calls into a
conference. Note that not all short code features are supported.
· Fallback Extension: Default = Blank (No fallback)
Defines an alternate destination which should be used when the current destination, set in the Destination field
cannot be obtained. For example if the primary destination is a hunt group returning busy and without queuing or
voicemail.
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