User's Manual

Avaya Branch Gateway Manager 10.0 Page 343
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Configuration Settings: Service
5.10.1.6 Fallback
These options allow you to set up a fallback for the Service. For example, you may wish to connect to your ISP during
working hours and at other times take advantage of varying call charges from an alternative carrier. You could therefore
set up one Service to connect during peak times and another to act as fallback during the cheaper period.
You need to create an additional Service to be used during the cheaper period and select this service from the Fallback
Service list box (open the Service form and select the Fallback tab).
If the original Service is to be used during specific hours and the Fallback Service to be used outside of these hours, a
Time Profile can be created. Select this Time Profile from the Time Profile list box. At the set time the original Service
goes into Fallback and the Fallback Service is used.
A Service can also be put into Fallback manually using short codes, for example:
· Put the service "Internet" into fallback:
· Short Code: *85
· Telephone Number: "Internet"
· Line Group ID: 0
· Feature: SetHuntGroupNightService
· Take the service "Internet" out of fallback:
· Short Code: *86
· Telephone Number: "Internet"
· Line Group ID: 0
· Feature: ClearHuntGroupNightService
Usability
· Mergeable: These settings are mergeable. Changes to these settings do not require a reboot of the system.
Configuration Settings
· In Fallback: Default = Off
This option indicates whether the Service is in Fallback or not. A service can be set into fallback using this setting.
Alternatively a service can be set into fallback using a time profile or short codes.
· Time profile: Default = <None> (No automatic fallback)
Select the time profile you wish to use for the service. The time profile should be set up for the hours that you wish
this service to be operational, out of these hours the Fallback Service is used.
· Fallback Service: <None>
Select the service that is used when this service is in fallback.