User's Manual
Avaya Branch Gateway Manager 10.0 Page 323
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Configuration Settings: Hunt Group
Usability
Release: 1.0+.
· Mergeable: These settings are mergeable. Changes to these settings do not require a reboot of the system.
Configuration Settings
· Voicemail On Default = On
When on, the mailbox is used by the system to answer the any calls to the group that reach the Voicemail Answer
Time. Note that selecting off does not disable use of the group mailbox. Messages can still be forward to the mailbox
and recordings can be placed in it. The mailbox can also still be accessed to collect messages.
· When a caller is directed to voicemail to leave a message, the system indicates the target user or hunt group
mailbox.
· The mailbox of the originally targeted user or hunt group is used. This applies even if the call has been
forwarded to another destination. It also includes scenarios where a hunt group call overflows or is in fallback
to another group.
· Standalone Voice Mail can be used to customize which mailbox is used separately from the mailbox indicated
by the system.
· Voicemail Answer Time: Default = 45 seconds. Range = Off, 1 to 99999 seconds.
This setting sets how long a call should be presented to a hunt group, and its overflow groups if set, before going to
voicemail. When exceeded the call goes to voicemail (if available) regardless of any announcements, overflow, queuing
or any other actions. If set to Off, voicemail is used when all available members of the hunt group have been alerted
for the no answer time.
· Voicemail Code: Default = Blank. Range = 0 (no code) to 15 digits.
A code used by the voicemail server to validate access to this mailbox. If remote access is attempted to a mailbox that
has no voicemail code set, the prompt "Remote access is not configured on this mailbox" is played.
· The mailbox access code can be set through the mailbox telephone user interface. For Release 6.x+, the
minimum password length is set by Standalone Voice Mail client setting and is 0 digits for IP Office mailbox
mode and 2 digits for Intuity mailbox mode. For previous releases the minimum is 4 digits.
· Codes set through the Standalone Voice Mail telephone user interface are restricted to valid sequences. For
example, attempting to enter a code that matches the mailbox extension, repeat the same number (1111) or
a sequence of numbers (1234) are not allowed. If these types of code are required they can be entered
through Branch Gateway Manager.
· Branch Gateway Manager does not enforce any password requirements for the code if one is set through
Branch Gateway Manager.
· Embedded Voicemail
For Embedded Voicemail, the voicemail code is used if set.
· IP Office mode
The voicemail code is required when accessing the mailbox from a location that is not set as a trusted number in
the user's Source Numbers list.
· Intuity Emulation mode
By default the voicemail code is required for all mailbox access. The first time the mailbox is accessed the user will
be prompted to change the password. Also if the voicemail code setting is left blank, the caller will be prompted to
set a code when they next access the mailbox. The requirement to enter the voicemail code can be removed by
adding a customized user or default collect call flow, refer to the Standalone Voice Mail manuals for full details.
· Trusted Source Access
The voicemail code is required when accessing the mailbox from a location that is not set as a trusted number in
the user's Source Numbers list.
· Call Flow Password Request
Standalone Voice Mail call flows containing an action where the action's PIN code set to $ will prompt the user for
their voicemail code.
· Voicemail Help Default = Off
This option controls whether users retrieving messages are automatically given an additional prompt "For help at any
time press 8." If switched off, users can still press 8 for help. For voicemail systems running in Intuity emulation mode,
this option has no effect. On those systems the default access greeting always includes the prompt "For help at any
time, press *4" (*H in the US locale).
· Broadcast: Default = Off. (Standalone Voice Mail only).
If a voicemail message is left for the hunt group and Broadcast is enabled, copies of the message are forwarded to the
mailboxes of the individual group members.
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