User's Manual

Avaya Branch Gateway Manager 10.0 Page 289
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Configuration Settings: User
· Forward Internal Calls: Default = On.
This option, when checked, sets that internal calls should be also be forwarded immediately when forward
unconditional is active.
· Forward On Busy: Default = Off
When checked and a forward number is set, external calls are forwarded when the user's extension is busy. The
number used is either the Forward Number set for Forward Unconditional or if set, the separate Forward
Number set under Forward On Busy. Having Forward Unconditional active overrides Forward on Busy.
· If the user has Busy on Held selected, if forward on busy is active it is applied when the user is free to receive
calls but already has a call on hold.
· If the user's phone has multiple call appearance buttons, the system will not treat them as busy until all the call
appearance buttons are in use unless the last appearance button has been reserved for outgoing calls only.
· Forward On No Answer: Default = Off
When checked and a forward number is set, calls are forwarded when the user does not answer within their set No
Answer Time (User | Telephony | Call Settings ). Having Forward Unconditional active overrides Forward
on No Answer.
· Forward Number: Default = Blank. Range = Internal or External number. Up to 32 characters.
If set, this number is used as the destination for Forward On Busy and Forward On No Answer when on. If not
set, the Forward Number set for Forward Unconditional is used. If a user forwards a call to a hunt group of
which they are a member, the group call is not presented to them but is presented to other members of the hunt
group.
· Forward Internal Calls: Default = On.
When checked, this option sets that internal calls should be also be forwarded when forward on no answer or
forward on busy is active.
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