User's Manual

Avaya Branch Gateway Manager 10.0 Page 285
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Configuration Settings: User
5.7.6.3 Multi-line Options
Multi-line options are applied to a user's phone when the user is using an Avaya phones which supports appearance
buttons (call appearance, line appearance, bridged and call coverage). See Appearance Button Operation .
Usability
· Mergeable: These settings are mergeable. Changes to these settings do not require a reboot of the system.
Configuration Settings
A symbol indicates that the setting can also be set and locked within a set of user rights with which the user is
associated using the Working Hour User Rights and Out of Hours User Rights settings. The user rights
applied can be controlled by a time profile selected as the user's Working Hours Time Profile setting. The effect
of the user rights can be displayed using the User Rights View control.
· Individual Coverage Time (secs): Default = 10 seconds, Range 1 to 99999 seconds.
This function sets how long the phone will ring at your extension before also alerting at any call coverage users. This
time setting should not be equal to or greater than the No Answer Time applicable for the user.
· Ring Delay: Default = Blank (Use system setting). Range = 0 (use system setting ) to 98 seconds.
This setting is used when any of the user's programmed appearance buttons is set to Delayed ringing. Calls received
on that button will initially only alert visually. Audible alerting will only occur after the ring delay has expired.
· Coverage Ring: Default = Ring.
This field selects the type of ringing that should be used for calls alerting on any the user's call coverage and bridged
appearance buttons. Ring selects normal ringing. Abbreviated Ring selects a single non-repeated ring. No Ring
disables audible ringing. Note that each button's own ring settings (Immediate, Delayed Ring or No Ring) are still
applied.
· The ring used for a call alerting on a call coverage or bridged appearance button will vary according to whether the
user is currently connected to a call or not.
· If not currently on a call, the Coverage Ring setting is used.
· If currently on a call, the quieter of the Coverage Ring and Attention Ring settings is used.
Attention Ring
Setting
Coverage Ring Setting
Ring
Abbreviated
Off
Ring
Ring
Abbreviated
Off
Abbreviated
Abbreviated
Abbreviated
Off
· Attention Ring: Default = Abbreviated Ring.
This field selects the type of ringing that should be used for calls alerting on appearance buttons when the user already
has a connected call on one of their appearance buttons. Ring selects normal ringing. Abbreviated Ring selects a
single ring. Note that each button's own ring settings (Immediate, Delayed Ring or No Ring) are still applied.
· Ringing Line Preference: Default = On.
For users with multiple appearance buttons. When the user is free and has several calls alerting, ringing line preference
assigns currently selected button status to the appearance button of the longest waiting call. Ringing line preference
overrides idle line preference.
· Idle Line Preference: Default = On.
For users with multiple appearance buttons. When the user is free and has no alerting calls, idle line preference assigns
the currently selected button status to the first available appearance button.
· Delayed Ring Preference: Default = Off.
This setting is used in conjunction with appearance buttons set to delayed or no ring. It sets whether ringing line
preference should use or ignore the delayed ring settings applied to the user's appearance buttons.
· When on, ringing line preference is only applied to alerting buttons on which the ring delay has expired.
· When off, ringing line preference can be applied to an alerting button even if it has delayed ring applied.
· Answer Pre-Select: Default = Off.
Normally when a user has multiple alerting calls, only the details and functions for the call on currently selected button
are shown. Pressing any of the alerting buttons will answer the call on that button, going off-hook will answer the
currently selected button. Enabling Answer Pre-Select allows the user to press any alerting button to make it the
current selected button and displaying its call details without answering that call until the user either presses that
button again or goes off-hook. Note that when both Answer Pre-Select and Ringing Line Preference are enabled,
once current selected status is assigned to a button through ringing line preference it is not automatically moved to
any other button.
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