User's Manual

Avaya Branch Gateway Manager 10.0 Page 276
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
· The Park & Page feature is supported when the system voicemail type is configured as Embedded Voicemail
or Standalone Voice Mail. Park & Page is also supported on systems where Avaya Aura Messaging, Modular
Messaging over SIP, or CallPilot (for IP Office Aura Edition with CS 1000 deployments) is configured as the
central voice mail system and the local Embedded Voicemail or Standalone Voice Mail provides auto attendant
operation. The Park & Page feature allows a call to be parked while a page is made to a hunt group or
extension. This feature can be configured for Breakout DTMF 0, Breakout DTMF 2, or Breakout DTMF 3.
· Reception/Breakout (DTMF 0)
The number to which a caller is transferred if they press 0 while listening to the mailbox greeting rather than
leaving a message (*0 on Embedded Voicemail in IP Office mode).
· For voicemail systems set to Intuity emulation mode, the mailbox owner can also access this option when
collecting their messages by dialing *0.
· If the mailbox has been reached through a Standalone Voice Mail call flow containing a Leave Mail action, the
option provided when 0 is pressed are:
· For IP Office mode, the call follows the Leave Mail action's Failure or Success results connections
depending on whether the caller pressed 0 before or after the record tone.
· For Intuity mode, pressing 0 always follows the Reception/Breakout (DTMF 0) setting.
· When Park & Page is selected for a DTFM breakout, the following drop-down boxes appear:
· Paging Number – displays a list of hunt groups and users (extensions). Select a hunt group or
extension to configure this option.
· Retries – the range is 0 to 5. The default setting is 0.
· Retry Timeout – provided in the format M:SS (minute:seconds). The range can be set in 15-second
increments. The minimum setting is 15 seconds and the maximum setting is 5 minutes. The default
setting is 15 seconds
· Breakout (DTMF 2)
The number to which a caller is transferred if they press 2 while listening to the mailbox greeting rather than
leaving a message (*2 on Embedded Voicemail in IP Office mode).
· When Park & Page is selected for a DTFM breakout, the following drop-down boxes appear:
· Paging Number – displays a list of hunt groups and users (extensions). Select a hunt group or
extension to configure this option.
· Retries – the range is 0 to 5. The default setting is 0.
· Retry Timeout – provided in the format M:SS (minute:seconds). The range can be set in 15-second
increments. The minimum setting is 15 seconds and the maximum setting is 5 minutes. The default
setting is 15 seconds
· Breakout (DTMF 3)
The number to which a caller is transferred if they press 3 while listening to the mailbox greeting rather than
leaving a message (*3 on Embedded Voicemail in IP Office mode).
· When Park & Page is selected for a DTFM breakout, the following drop-down boxes appear:
· Paging Number – displays a list of hunt groups and users (extensions). Select a hunt group or
extension to configure this option.
· Retries – the range is 0 to 5. The default setting is 0.
· Retry Timeout – provided in the format M:SS (minute:seconds). The range can be set in 15-second
increments. The minimum setting is 15 seconds and the maximum setting is 5 minutes. The default
setting is 15 seconds