User's Manual
Avaya Branch Gateway Manager 10.0 Page 271
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Configuration Settings: User
5.7.1 User
Users are the people who use the system or are Dial In users for data access. A system User may or may not have an
Extension Number that physical exists - this is useful if users do not require a physical extension but wish to use system
features, for example voicemail, forwarding etc.
NoUser is used to apply settings to extensions which have no associated user. Remote Manager is used as the default
settings for dial in connections.
Usability
· Mergeable: These settings are mergeable. Changes to these settings do not require a reboot of the system.
Configuration Settings
A symbol indicates that the setting can also be set and locked within a set of user rights with which the user is
associated using the Working Hour User Rights and Out of Hours User Rights settings. The user rights
applied can be controlled by a time profile selected as the user's Working Hours Time Profile setting. The effect
of the user rights can be displayed using the User Rights View control.
If you are using System Manager to administer a Avaya Branch Gateway, all users (both distributed and centralized) are
created and deleted through System Manager. A centralized user (one whose default home is not a Avaya Branch
Gateway) is created and edited only through System Manager and does not have any dependency on Branch Gateway
Manager. When distributed users are created in System Manager, System Manager launches Branch Gateway Manager to
create a user template that can be applied to multiple users. You can edit the following fields in the user template:
· System Phone Rights
· Profile
· Enable softphone checkbox
· User Rights View
All other fields in the user template are non-editable because they are not applicable to multiple users.
· Name: Range = Up to 15 characters
This is the user's account name used for RAS Dial In, Caller Display and voicemail mailbox. As the display on Caller
Display telephones is normally only 16 digits long it is useful to keep the name short. Only alphanumeric characters
and space are supported in this field. This field is case sensitive and must be unique.
· Names should not start with a space. Do not use punctuation characters such as #, ?, /, ^, > and ,.
· Voicemail uses the name to match a user to their mailbox. Changing a user's name will route their voicemail calls to
a new mailbox. Note however that Standalone Voice Mail is not case sensitive and will treat names such as "Steve
Smith", "steve smith" and "STEVE SMITH" as being the same.
· Password: Default = Blank. Range = Up to 31 alphanumeric characters.
This password is used by user applications such as SoftConsole. It is also used for user's with Dial In access. Note that
this is not the user's voicemail mailbox password (see User | Voicemail | Voicemail Code ) or their phone log in code
(see User | Telephony | Supervisor Settings | Login Code ).
· Full Name: Default = Blank
Use this field to enter the user's full name. The recommended format is <first name><space><last name> in order for
this value to be used correctly by voicemail dial by name features. When set, the Full Name is used in place of the
Name for display by phones and user applications.
· Names should not start with a space. Do not use punctuation characters such as #, ?, /, ^, > and ,.
· Extension: Range = 2 to 15 digits.
In general all extensions should have the same number of digits. This setting can be left blank for users used just for
dial in data connections.
· Users associated with IP phones or who may log in as such devices should not be given extension numbers greater
than 7 digits.
· Email Address: Default = Blank
Use this field to enter the user's email address.
· Locale: Default = Blank (Use system locale )
Configures the language used for voicemail prompts played to the user, assuming the language is available on the
voicemail server. See Supported Country and Locale Settings . On a digital extension it also controls the display
language used for messages from the system. Note however that some phones have their own menu options for the
selected language for the phone menus.
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