User's Manual

Avaya Branch Gateway Manager 10.0 Page 163
15-601011 Issue 29r (Friday, November 02, 2012)B5800 Branch Gateway
Configuration Settings: System
5.3.6.2 Tones and Music
This page is used to configure the various tones and music on hold sources used by the system.
Usability
Mergeable: Pre-3.2 , 3.2+ Changes to Busy Tone Detection. require a reboot. On pre-Release 6.x systems,
changes to the hold music System Source require a reboot. Deleting any of the hold music Alternate Sources also
requires a reboot.
Configuration Settings
· Conferencing Tone: Default = Entry & Exit Tones.
This settings controls how conference tones are used. It can be set to either Entry & Exit Tones or Repeating Tone
.
· With Entry & Exit Tones a single tone is heard when a new party joins a conference and double-tone is heard
when a party leaves the conference.
· With Repeating Tone a conference tone is heard every 10 seconds by all conference parties.
· Disconnect Tone: Default = Default (Use locale setting ).
For digital and IP phones, when the system detects that the far end of a call has disconnected, it can make the near
end either go idle or play disconnect tone. By default the chosen behaviour depends on the system locale . This field
can be used to override the locale's default action and force either disconnect tone or go idle.
· Default: Use the system locale specific action for disconnected calls.
· On: Play disconnect tone when far end disconnection is detected.
· Off: Go idle when far end disconnection is detected.
· The following settings are shown for locales other than Customize. For the Customize locale they are set through
the System | System form.
· Tone Plan: Default = Tone Plan 1
The tone plan control tones and ringing patterns. The options are:
· Tone Plan 1: United States .
· Tone Plan 2: United Kingdom .
· Tone Plan 3: France .
· Tone Plan 4: Germany .
· Tone Plan 5: Spain .
· Busy Tone Detection: Default = Off.
Enables or disables the use of busy tone detection for call clearing. This is a system wide setting.
· CLI Type:
This field is used to set the CLI detection used for incoming analogue trunks. The options are DTMF, FSK V23 and
FSK BELL202.
· Local Dial Tone: Default = On
For all normal operation this setting should be left enabled as it allows the system to provide dial tone to users
(essential for MSN working).
· Local Busy Tone: Default = Off
This setting should only be used when the local exchange gives a busy signal via Q.931 but does not provide busy
tone.
· Beep on Listen: Default = On
This setting controls whether call parties hear a repeating tone when their call is monitored by another party using the
Call Listen feature.
· ! WARNING
The use of features to listen to a call without the other call parties being aware of that monitoring may be subject
to local laws and regulations. Before enabling the feature you must ensure that you have complied with all
applicable local laws and regulations. Failure to do so may result in severe penalties.
· GSM Silence Suppression: Default = Off.
This setting should only be selected if voice quality problems are experienced with calls to voicemail or while recording
calls. When on, the system signals silence by generating silence data packets in periods when the voicemail system is
not playing prompts. Note that use of this option may cause some timeout routing options in voicemail to no longer
work.
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