Configuration manual

3. Click 50: Main.
Within the ARS form, the default 1N; short code is the one used for national calls.
It would match the MM PSTN Number or AAM PSTN Number and attempt to route
it to the SM Line which we know is out of service if the MM PSTN Number or AAM
PSTN Number is being used for calls to voicemail. We can change the routing by
adding a specific short code for the MM PSTN Number or AAM PSTN Number.
4. To add a short code, click the Add... button.
5. Make the changes as follows:
a. In the Code field, set this to match the external PSTN number for Modular
Messaging or Avaya Aura Messaging without the external dialing prefix.
b. In the Feature drop-down box, select Dial3K1.
c. In the Telephone Number field, set this to N to match the whole number in the
Code field.
Note:
For a setup where the voicemail mail box numbers configured on Modular
Messaging or Avaya Aura Messaging are the same as the caller's DID, the
short code to route the PSTN call should be configured so that the caller ID
is withheld. To do this, enter a W in the Telephone Number field of the short
code. This ensures that during rainy-day operation, the voicemail system
does not automatically go to the voicemail mail box of the caller based on the
caller ID.
d. In the Line Group Id drop-down box, select the line group ID being used for
the branch's PSTN trunks. The default is 0.
6. Click OK.
The ARS now has two short codes that will potentially match external national calls.
However, one is a more exact match for certain calls and therefore will be applied
Branch PSTN override
Implementing B5800 Branch Gateway for a CS 1000 Configuration October 2012 295