Manualshelf

User's Manual

ManualsBrandsAvaya ManualsGatewayAvaya Administering Aura Session Manager Release 6.1
441442443444445446447448449450
1. An upgrade or install is in progress.
2. The server could be down. Check the log, then check Log Event Codesfor the
appropriate troubleshooting action.
3. There is a network outage. Run a ping test between the System Manager and the
failing Session Manager to verify network connectivity.
Test data distribution and redundancy link
This test only runs on the Session Manager. It tests if the mechanism by which Session
Managers share data is functioning properly by sending a test string to each administered
Session Manager. The test string is saved by each Session Manager within its respective
database. After a short wait, each Session Manager is queried for the test string value.
A test failure indicates a potential failure of all link redundancy behaviors and Call Admission
Control.
The test is not run for a Session Manager if the current state of the Session Manager is set to
Deny New Service.
Test Call Processing status
This is a call processing sanity test for a specified Session Manager. If call processing is
working properly, the test passes. If the test fails, contact Avaya Technical Support.
Test Service Host status
This test determines the running status (up/down) of a specified Session Manager. The test
passes if the service host is up. The test fails if the service host has an invalid status.
If the test fails, run the statapp command and other corrective actions for associated alarms
on the Session Manager before escalating to Avaya Technical Support.
Test Service Director Status
This test checks the status of the SIP A/S Service Director using a connection to SIP A/S. This
test runs on a specified Session Manager. The test passes if the status of the service director
is valid.
If the test fails, run the statapp command and other corrective actions for associated alarms
on the Session Manager before escalating to Avaya Technical Support.
Test SIP A/S Management Server Status
This test runs on a specified Session Manager. It checks the status of the SIP A/S Management
Server using a connection to SIP A/S. The test passes if the status of the management server
is valid or a particular SIP A/S service is running.
If the test fails, run the statapp command and other corrective actions for associated alarms
on the Session Manager before escalating to Avaya Technical Support.
System Tools
Administering Avaya Aura
®
Session Manager November 2010 447