Datasheet
Telephony and Video
© 2012 Avaya, Inc. All Rights Reserved Avaya E-rate Eligible Product Database 10152012.xlsx Page 3
Product Description Priority Funding Category Eligible
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Call Accounting - Business Network monitoring and management hardware and software, as well as call accounting and reporting, are
not eligible for E-rate support.
2 Internal Connections 0%
Call Center Elite Contact center applications and automated call distribution systems are not eligible for E-rate discounts. 2 Internal Connections 0%
Call Management System Network monitoring and management hardware and software, as well as call accounting and reporting, are
not eligible for E-rate support.
2 Internal Connections 0%
Callmaster® (IV, V, VI) Telephone handsets are considered "end-user devices" and are not eligible for E-rate support. Client access
licenses for handsets, however, are eligible for discount.
2 Internal Connections 0%
Communication Manager Call processing software required for the operation of a PBX or VoIP telephone system is eligible for E-rate
support.
2 Internal Connections 100%
Communication Manager API Software development, integration, and customization applications are not eligible for E-rate support. 2 Internal Connections 0%
Communication Server 1000 Call processing software required for the operation of a PBX or VoIP telephone system is eligible for E-rate
support.
2 Internal Connections 100%
Communications Process Manager Software development, integration, and customization applications are not eligible for E-rate support. 2 Internal Connections 0%
Computer Telephony In general, application integration software is not eligible for E-rate support. However, if the software is
required for primary functionality, it may be cost-allocated.
2 Internal Connections
Cost
Allocate
Conference Phones Telephone handsets are considered "end-user devices" and are not eligible for E-rate support. Client access
licenses for handsets, however, are eligible for discount.
2 Internal Connections 0%
Contact Center Control Manager ACD hardware and software is not eligible for E-rate support. 2 Internal Connections 0%
Contact Center Express Contact center applications and automated call distribution systems are not eligible for E-rate discounts. 2 Internal Connections 0%
Converged Network Analyzer Network monitoring and management hardware and software, as well as call accounting and reporting, are
not eligible for E-rate support.
2 Internal Connections 0%
Customer Interaction Express Application software is not eligible for E-rate discounts. 2 Internal Connections 0%
DEFINITY® Servers Server products required for the operation of a telephony system are eligible for E-rate support. 2 Internal Connections 100%
Dialog Designer Application software is not eligible for E-rate discounts. 2 Internal Connections 0%
Directory Enabled Management Network monitoring and management hardware and software, as well as call accounting and reporting, are
not eligible for E-rate support.
2 Internal Connections 0%
Distributed Office Call processing and data distribution equipment are eligible for E-rate support. 2 Internal Connections 100%
Enterprise Survivable Server (ESS) Spare equipment or equipment that provides redundancy is not eligible for support. 2 Internal Connections 0%
Event Processor Application software is not eligible for E-rate discounts. 2 Internal Connections 0%
Expanded Meet-me Conferencing Audio conferencing hardware and software are eligible for support. 2 Internal Connections 100%
G150 Media Gateway Gateways are eligible for support as data distribution components. However, any network monitoring,
management, or redundancy updgrades are not eligible for support.
2 Internal Connections 100%
G250 Media Gateway Gateways are eligible for support as data distribution components. However, any network monitoring,
management, or redundancy updgrades are not eligible for support.
2 Internal Connections 100%
G350 Media Gateway Gateways are eligible for support as data distribution components. However, any network monitoring,
management, or redundancy updgrades are not eligible for support.
2 Internal Connections 100%
G430 Media Gateway Gateways are eligible for support as data distribution components. However, any network monitoring,
management, or redundancy updgrades are not eligible for support.
2 Internal Connections 100%
G450 Media Gateway Gateways are eligible for support as data distribution components. However, any network monitoring,
management, or redundancy updgrades are not eligible for support.
2 Internal Connections 100%
G650 Media Gateway Gateways are eligible for support as data distribution components. However, any network monitoring,
management, or redundancy updgrades are not eligible for support.
2 Internal Connections 100%










