Avaya Solution & Interoperability Test Lab Application Notes for Polycom® SpectraLink® 8400 Series Wireless Telephones and Avaya IP Office – Issue 1.0 Abstract These Application Notes describe the procedures for configuring Polycom® SpectraLink® 8400 Series Wireless Telephones which were compliance tested with Avaya IP Office.
1. Introduction These Application Notes describe the procedures for configuring Polycom® SpectraLink® 8400 Series Wireless Telephones (8440 and 8450) which were compliance tested with Avaya IP Office. Polycom® SpectraLink® 8400 series Telephones (herein referred to as SpectraLink 8400 Series) improve productivity and responsiveness for on-site mobile professionals across a wide range of industries, including healthcare, retail, manufacturing and hospitality.
hold/resume, transfer, conference, short code, and SpectraLink 8400 Series interactions with Avaya IP Office, and Avaya SIP, H.323, and digital telephones were verified. The serviceability testing introduced failure scenarios to see if SpectraLink 8400 Series can recover from failures. 2.2. Test Results The test objectives were verified.
Figure 1: Test Configuration of Polycom SpectraLink 8400 Series Wireless Telephones with Avaya IP Office CRK; Reviewed: SPOC 10/7/2011 Solution & Interoperability Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved.
4. Equipment and Software Validated The following equipment and software were used for the test configuration. Equipment Avaya IP Office 500 V2 Avaya IP Office Manager Avaya S8300D Media Server with Avaya G450 Media Gateway Software/Firmware 7.0(12) 9.0(3) Avaya Aura® System Manager Avaya Aura® Session Manager Avaya Aura® Communication Manager 6.0.1 (R016x.00.1.510.1) with SP2 (00.1.510.1-18860) 6.1.5.0 6.1.1.0.611023 Avaya H.323 IP Telephones on IP Office 5610 (H.323) 1616-I (H.
5. Configure Avaya IP Office This section provides the procedures for configuring Avaya IP Office. The procedures include the following areas: Verify IP Office license Obtain LAN IP address Administer SIP registrar Administer SIP extensions Administer SIP users These steps are performed from the Avaya IP Office Manager. 5.1. Verify IP Office License From a PC running the Avaya IP Office Manager application, select Start All Programs IP Office Manager to launch the Manager application.
5.2. Obtain LAN IP Address From the configuration tree in the left pane, select System to display the System screen in the right pane. Select the LAN1 tab, followed by the LAN Settings sub-tab in the right pane. Make a note of the IP Address, which will be used later to configure SpectraLink 8400 Series. Note: During the initial configuration of Avaya IP Office, the LAN1 was configured on the private network side and LAN2 was configured on the public network side.
5.3. Administer SIP Registrar Select the VoIP sub-tab. Ensure that SIP Registrar Enable is checked, as shown below. Select the SIP Registrar sub-tab, and enter a valid Domain Name for SIP endpoints to use for registration with IP Office. In the compliance testing, the Domain Name field was set to avaya.com. If the Domain Name field is left blank, then the SIP endpoints will use the LAN IP address for registration.
5.4. Administer SIP Extensions From the configuration tree in the left pane, right-click on Extension and select New SIP Extension from the pop-up list to add a new SIP extension. Enter the desired digits for the Base Extension field, and retain the default check in the Force Authorization field as shown below. Select the VoIP tab, and retain the default values in all fields. Repeat this section to add a new SIP extension for each SpectraLink 8400 Series.
5.5. Administer SIP Users From the left pane, right-click on User, and select New from the pop-up list. Enter desired values for the Name and Full Name fields. For the Extension field, enter the SIP extension created in Section 5.4. Select the Telephony tab, followed by the Call Settings sub-tab. Check the Call Waiting On field, as shown below. CRK; Reviewed: SPOC 10/7/2011 Solution & Interoperability Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved.
Select the Supervisor Settings tab, and enter a desired Login Code. Repeat this section for each SIP extension from Section 5.4. CRK; Reviewed: SPOC 10/7/2011 Solution & Interoperability Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved.
6. Configure Polycom SpectraLink 8400 Series Wireless Telephone This section provides steps to configure SpectraLink 8400 Series. The latest firmware was provided by Polycom SpectraLink. For additional information regarding configuring the SpectraLink 8400 series handsets please refer to the latest product documentation available at www.polycom.com. The following files need to be configured, as the phone boots up to register with Avaya IP Office: 00907a0cd950.
7. Verification Steps The following steps may be used to verify the configuration: From a PC running the Avaya IP Office Monitor application, select Start Programs IP Office Monitor to launch the application. The Avaya IP Office R6.1 SysMonitor screen is displayed, as shown below. Select Status SIP Phone Status from the top menu. Verify that there is an entry for each SpectraLink 8400 Series extension from Section 5.4 and the Status is SIP: Registered.
©2011 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice.
