Avaya 7406E Digital Mobile Handset Installation and Configuration Guide Avaya Business Communications Manager Document Status: Standard Document Number: NN40110-301 Document Version: 02.
© 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes.
Contents 3 Contents Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Task List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Indicator keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Dial pad character mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Programming mode menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Battery pack overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 External battery charger . .
Contents 5 Button mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents NN40110-301
Task List 7 Task List Navigating through programming mode menus ............................................................21 Installing the handset charging cradle ...........................................................................36 Installing the battery pack ..............................................................................................36 Charging the battery pack for the first time....................................................................
Task List NN40110-301
Customer service Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go to www.avaya.com or go to one of the pages listed in the following sections.
Customer service NN40110-301
Chapter 1 New in this release This is the first release of the Avaya 7406E Digital Mobile Handset.
Chapter 1 New in this release 20-name directory You can store a maximum of 20 internal or external numbers in the handset directory. For more information on the directory, refer to the Avaya 7406E Digital Mobile Handset User Guide (NN40110-110). Battery level indicator The battery level indicator appears in the upper right-hand corner of the LCD. The battery level indicator shows four levels of battery energy.
Chapter 1 New in this release 13 Antenna diversity The base station and each handset are equipped with two antennas. Dual antennas ensure better reception by minimizing multipath fading effects. The base station antennas pivot to allow you to position them in the most optimum direction. Adjust the antenna for optimal transmission by moving it through 90-degree-angle planes (for example, perpendicular to the wall, parallel to the wall, perpendicular to the floor, parallel to the floor).
Chapter 1 New in this release NN40110-301
Chapter 2 Introduction The following topics are covered in this chapter: • • • • • • • • • • Specifications Installation considerations Handset overview Handset features Programming mode menus Battery pack overview Base station overview Additional components Battery charge controller Firmware upgrade components The Avaya 7406E Digital Mobile Handset connects to the Avaya KSU. Up to four lines run from the KSU to the Avaya 7406E Digital Mobile Handset base station.
Chapter 2 Introduction Handset weight 280 g/9.38 oz. (with battery pack) Battery pack Capacity: 700 mAh, 3.6 V Standby mode: up to 36 hours 4 to 5 hours of talk time Base dimensions Length: 150 mm (6 in.) Width: 160 mm (6.4 in.) Height (front): 28 mm (1.12 in.) Height (rear): 34 mm (1.36 in.
Chapter 2 Introduction 17 Operational parameters For a configuration of eight handsets, you need two base stations. Each base station supports a maximum of four handsets. Telephone-to-base range The Avaya 7406E Digital Mobile Handset cordless telephone utilizes an extremely efficient radio design to deliver the maximum possible range while complying with the governing rules of the Federal Communications Commission (FCC) and Industry Canada.
Chapter 2 Introduction • • • • • thickness of concrete floors and walls (and type of covering, for example metallic wall paper) number of floors and walls open office (cubicles) versus closed office (floor to ceiling) steel partitions, elevator shafts, electric utility rooms radio frequency local area networks (RFLAN), extensive machinery, computer equipment, and other cordless phones or wireless devices Place the antenna correctly to endure that the performance of the Avaya 7406E Digital Mobile Hand
Chapter 2 Introduction 19 Office facilities 46 m (150 ft) 46 m (150 ft) The Avaya 7406E Digital Mobile Handset can also be used in business premises with larger square footage and that have an interior layout that has a higher concentration of physical barriers. Full radio coverage at these facilities takes more planning to work around possible barriers.
Chapter 2 Introduction Office with adjacent yard area(s) 95 m (300 ft) • Various small businesses • are typical office facilities with 465 to 929 square meters (5 000 to 10 000 square feet) of floor space • have adjacent open space or a yard next to office •radio transmission is relatively unimpaired in more open environments because there are fewer path losses caused by barriers, such as walls This environment can allow for base-station-to-handset ranges in excess of 95 m (300 feet).
Chapter 2 Introduction 21 Handset features Figure 1 on page 22 shows the layout of the handset function keys, softkeys, and keypad, as well as additional handset features.
Chapter 2 Introduction Figure 1 Handset features Call-hold/message waiting indicator Flashes when a call is on hold or when a message is waiting. LCD Indicator keys Shows the call information and handset status icons, and guides you while using features. Start or cancel a feature. Soft keys Use in Programming mode to scroll through menus and options. Handsfree/speaker phone Release key Cancels active calls. Hold Places an active call on hold. Feature key Activates the Feature functions.
Chapter 2 Introduction 23 Indicator keys You can program each of the six indicator keys as one-touch dialing keys or as feature keys. Each of the six indicator keys is preprogrammed as shown in Table 1.
Chapter 2 Introduction Table 3 Programming mode menus Main menu Submenu 1 Directory List Up Submenu 2 Submenu 3 Edit Back Name Next Dial Down Add Bksp Save Space Down Key Lock? Key locked Key unlock? Message LED On Off Back Light 60sec 50sec 40sec 30sec 20sec 10sec Off Key Beep Off On Ring/Vibration Ring On Both Off Both On Vibration On Ring Type Type-1 Type-2 Type-3 Type-4 Type-5 Type-6 Type-7 Type-8 Ring Level High Medium Low NN40110-301 Select Submenu 4 Back Number Next S
Chapter 2 Introduction 25 Table 3 Programming mode menus Main menu Submenu 1 Default Volume Level-8 Level-7 Level-6 Level-5 Level-4 Level-3 Level-2 Level-1 No Default Noisy Location Level-1 Level-2 Level-3 Level-4 Display Battery Voltage Level Maintenance Enter Pswd Submenu 2 Submenu 3 Assign Port ID 1 2 3 4 Registration No? Yes? Scan Base RF No? Yes? Scan Environ No? Yes? De-Registration HS No? Yes? Change PSW Enter New Password Reset Handset? No? Yes? Submenu 4 Submenu 5 Batt
Chapter 2 Introduction • • • • Do not use the nickel metal hydride batteries provided with your Avaya 7406E Digital Mobile Handset with any other product. These batteries are designed specifically for use with the Avaya 7406E Digital Mobile Handset and charger only. Improper use of the Avaya 7406E Digital Mobile Handset batteries can result in a fire hazard. Do not charge the battery with any charger other than the one supplied with this equipment.
Chapter 2 Introduction 27 Figure 2 External battery charger Dual charging slots Front slot LED Rear slot LED Two LEDs, marked 1 and 2, are associated with the two slots. The LEDs light up when the associated slot is active. When you connect the battery charger to a power source, the Avaya logo at the front of the charger is backlit. To charge a battery pack, insert the battery pack into one of the available slots.
Chapter 2 Introduction Base station features When you connect the power source to the base station, the base station status LED starts flashing green. During operation, the LED flashes every second to indicate that the base station is receiving power. Figure 4 on page 29 shows the location of the LEDs. You can use the mounting bracket to install the base station on a wall or on the ceiling (see Figure 5 on page 29).
Chapter 2 Introduction Figure 4 29 Base station LEDs Power LED Channel LEDs Figure 5 Base station with mounting bracket Mounting bracket Notches match to bracket.
Chapter 2 Introduction LED status indicators The base station has five LED status indicators: one to show the status of the base station (power LED), and one for each of the four possible handsets (channel LEDs). The power LED indicates the current mode of the base station. The power LED is green and is either solid or flashing. The channel LEDs are tri-color (red, green, and orange) and are always solid. See Table 4 and Table 5 for details on the LED status indicators.
Chapter 2 Introduction 31 Figure 6 Back of base station showing DIP switches DIP switches Wiring charts For information how to wire the Avaya 7406E Digital Mobile Handset to your system, refer to Appendix B, “Wiring information,” on page 55.
Chapter 2 Introduction Additional components Along with this guide, the following items are included with the Avaya 7406E Digital Mobile Handset.
Chapter 2 Introduction 33 Place the handset in the charge cradle for charging when it is not in use. A fully depleted battery is restored to full charge in three hours. Handset power Power to the handset comes from the battery pack installed in the back of the handset. When the battery pack power level is low it must be recharged in the charging cradle. Low battery When the power is low, a tone sounds every 15 seconds indicating you need to recharge the battery soon.
Chapter 2 Introduction Firmware upgrade components To upgrade the firmware on the Avaya 7406E Digital Mobile Handsets and on the base station, or base stations, you need the following components and materials: • • • • USB-to-UART bridge controller Handset adapter Upgrade cables Upgrade CD USB-to-UART bridge controller The USB-to-UART bridge controller is a firmware upgrade component. Use this hardware to transfer the new firmware upgrade from your PC to your Avaya 7406E Digital Mobile Handset system.
Chapter 2 Introduction 35 Figure 10 Handset adapter Spring-loaded clips Handset adapter Upgrade cables The upgrade kit comes with two cables and a power source. Use the USB-to-UART cable to connect the bridge controller to your PC. Use the upgrade cable to connect the bridge controller to the handset adapter, or to the base station upgrade port. Use the supplied AC power source to supply power to the base station or to the handset during the upgrade.
Chapter 2 Introduction Figure 11 Bridge controller with upgrade cable and AC power Upgrade to handset adapter or to base station Upgrade ToPC - AC power cord + Figure 12 Base station upgrade port Upgrade port Upgrade CD The upgrade kit comes with an upgrade CD. The upgrade CD contains the required upgrade device drivers (one for the handset upgrade and one for the base station upgrade), the FlashGUI upgrade interface, and the upgrade firmware.
Chapter 3 Installing the base telephone equipment Complete the following procedures to install the Avaya 7406E Digital Mobile Handset system equipment: • • • • • • Installing the handset charging cradle Installing the battery pack Charging the battery pack for the first time Securing the base station mounting bracket Connecting the telephone line and power adapter to the base station Mounting the base station Important first-time installation information When performing the initial configurations on t
Chapter 3 Installing the base telephone equipment Tools and materials Before you install the base station, ensure that you have the following tools and materials: • • • tools — Phillips or flat-head screwdriver, depending on the type of screws you have — 2 screws — pen or pencil package contents — Avaya 7406E Digital Mobile Handset — Avaya 7406E Digital Mobile Handset charging cradle and ac power cord — Avaya 7406E Digital Mobile Handset base station and ac power cord — 1 telephone cable to connect
Chapter 3 Installing the base telephone equipment 4 39 Replace the battery compartment cover. Charging the battery pack for the first time Warning: It is imperative that you follow the steps in this section when you first initialize a base station and configure the first handset. You must fully charge the rechargeable battery pack before you use your Avaya 7406E Digital Mobile Handset for the first time. 1 Slide the handset into the charger, making sure the handset and charger contacts touch.
Chapter 3 Installing the base telephone equipment Securing the base station mounting bracket Complete this procedure if you plan to mount the base station on a wall or ceiling. Skip this procedure if you plan to place the base station on a flat surface. 1 Place the mounting bracket against the wall or ceiling where you want to install the base station. 2 Use the mounting bracket as a template to position the base station and to mark the screw positions.
Chapter 4 Registering, deregistering, and resetting the Avaya 7406E Digital Mobile Handset This chapter provides procedures for registering the Avaya 7406E Digital Mobile Handset system.
Chapter 4 Registering, deregistering, and resetting the Avaya 7406E Digital Mobile Handset Setting the base station DIP switches for a single-base station application Refer to Appendix A, “DIP switch settings,” on page 53” for the correct settings for each mode. 1 Locate the base station DIP switches at the back of the base station. 2 Set the DIP switches to normal operating mode.
Chapter 4 Registering, deregistering, and resetting the Avaya 7406E Digital Mobile Handset 43 The default password is 000000. To change the default password, see "Changing the maintenance password" (page 46). 5 Press Select. If you enter the password incorrectly, the message Failed! Try Again! appears on the LCD. You return to the top of the Maintenance menu. Re-enter the password. If the password is correct, the message OK! appears on the LCD, and you enter maintenance operation mode.
Chapter 4 Registering, deregistering, and resetting the Avaya 7406E Digital Mobile Handset Registering a handset You must assign the port ID to the handset before you can register the handset. If you do not assign a port ID to the handset first, the Please Register! message appears on the LCD. Make sure the base station is in idle mode and the handsets are in idle mode before you start this procedure. You must pair the handsets with a base station by registering the handsets.
Chapter 4 Registering, deregistering, and resetting the Avaya 7406E Digital Mobile Handset 45 12 Set the DIP switches to normal operation mode if you are finished registering handsets with the base station. Otherwise, repeat steps 1 through 10 for remaining unregistered handsets. The base station status LED flashes normally once you set the base station back to normal operation mode. 13 Plug the power source back into the base station. 14 Power cycle the base station.
Chapter 4 Registering, deregistering, and resetting the Avaya 7406E Digital Mobile Handset 6 Remove the power source from the base station. 7 Set the DIP switches to normal operation mode. 8 Plug the power source back into the base station. 9 Power cycle the base station. Resetting a handset Reset the handset to revert settings and status to their original defaults. Ensure the handset is in standby mode before you start this procedure.
Chapter 5 Maintenance mode This section describes how to use additional maintenance mode features and how to use the master operation mode. In addition to assigning a port ID, registering, and deregistering handsets, you can also perform the following activities in maintenance mode: • • scan the base station radio frequency scan the environment Maintenance mode Complete the following activities in maintenance mode.
Chapter 5 Maintenance mode Scanning the environment 1 Log on to the Maintenance menu. 2 Use the up and down softkeys to navigate to the Scan Environment option. 3 Press Select. 4 Use the up and down softkeys to navigate to the Yes option. The handset scans the environment for signal status.
Chapter 6 Upgrading the firmware Complete the following procedures to upgrade the Avaya 7406E Digital Mobile Handset system firmware: • • • • Installing the USB-to-UART bridge controller drivers Upgrading the base station firmware Upgrading the handset firmware Verifying the firmware version Before you start Before you upgrade the firmware of the base station and the handsets, ensure that • • • you have deregistered all the handsets (refer to “Deregistering all the handsets” on page 45) you have remo
Chapter 6 Upgrading the firmware 3 From Add-Remove Programs, remove any old versions of CP210x device drivers for the Avaya 7406E Digital Mobile Handset system. 4 From the upgrade CD, download the CP210x_Drivers.exe file. 5 To extract all the device drivers for this release for Windows, Linux, and Macintosh platforms, run the CP210x_Driver.exe executable. The default installation for these drivers is C:\Silabs\MCU\CP210x. 6 Navigate to the location of the device drivers you have extracted.
Chapter 6 Upgrading the firmware 51 The Power LED lights. 18 Click Start Load. 19 When the upgrade is complete, remove the AC power source from the bridge controller. 20 Connect the base station AC power source to the base station. Upgrading the handset firmware 1 Ensure that all the handsets you plan to upgrade are deregistered. 2 Remove the battery pack from each handset. 3 Ensure that you have extracted the drivers from the upgrade CD to the default directory (C:\Silabs\MCU\CP210x).
Chapter 6 Upgrading the firmware 22 Click Start Load. 23 When the upgrade is complete, remove the AC power from the bridge controller. 24 Remove the handset adapter from the handset. 25 Replace the battery pack. 26 Re-register the handset. 27 Verify that the new firmware version appears on the handset. 28 Repeat this procedure for each additional handset. Verifying the firmware version Complete this procedure to ensure that the new firmware is properly installed.
Appendix A DIP switch settings The DIP switches are located at the back of the Avaya 7406E Digital Mobile Handset base station. There are five DIP switch settings that you can use to configure the system.
Appendix A DIP switch settings NN40110-301
Appendix B Wiring information The Avaya 7406E Digital Mobile Handset requires specific wiring to your system. Refer to Figure 15 on page 55 to properly wire your Avaya 7405E Digital Mobile Handset.
Appendix B Wiring information Table 7 Cable pair descriptions Cable pair Cable number Color code 3 6 Green 4 7 Red-White 4 8 Red NN40110-301
Appendix C Button mapping You can map the feature buttons on your set after configuring your handset. The handsets have six feature buttons. These buttons can be programmed by your system administrator. You can also program the buttons from your handset. The following section describes the usual mapping of the buttons, based on the M7310 telephone button mapping. The illustration below shows examples of the default button mapping for the handset.
Appendix C Button mapping Figure 17 M7310 to Avaya 7406E Digital Mobile Handset button mapping Figure 18 Avaya 7316 to Avaya 7406E Digital Mobile Handset button mapping NN40110-301
Appendix C Button mapping 59 Figure 19 Avaya 7316E to Avaya 7406E Digital Mobile Handset button mapping Avaya 7406E Digital Mobile Handset Installation and Configuration Guide
Appendix C Button mapping NN40110-301