IP Office 3.
© 2006 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. Documentation Disclaimer Avaya Inc.
Table Of Contents Table Of Contents Important Safety Information .................................................................................................... 1 Sensitive Electronic Environment .............................................................................................................1 Power Supply ...........................................................................................................................................1 Safety Precautions ..........................
Retrieving a Parked Call.........................................................................................................................17 Placing a Call on Hold ............................................................................................................................17 Message Waiting Indication for Voicemail............................................................................. 18 The Menus: Operating Procedures ............................................................
Table Of Contents Registering/De-registering ......................................................................................................................34 Toggles the Ringer .................................................................................................................................34 Key Lock on ...........................................................................................................................................34 Accessories.............................
Important Safety Information Sensitive Electronic Environment Only use this product in countries where the appropriate authorities have given their authorization. The CE symbol on the product certifies its conformity with the technical guidelines concerning user safety and electro-magnetic compatibility valid at the time of approval; in accordance with European directive No. 1999/05/EC. This product complies with IP50 - according to IEC 529/EN 60 529.
Avaya 3701 Telephone This phone is only supported on the IP DECT system.
Installation Installation Location Place the charger on a flat, even surface. Do not install the charger, phone and accessories in the proximity of: Water, moisture or damp areas. Sources of heat, direct sunlight or unventilated areas. Devices which generate strong magnetic fields, electrical appliances, fluorescent lamps, computers, radios, televisions or fax and telephones. Areas where the phone can be covered, its ventilation is impaired and liquid can get inside.
Installing the Charger To operate the charger a mains connection is required. Check if the mains voltage matches the adapter mains voltage. Connect the cable on the plug-in AC adapter to the terminal on the bottom of the charger and plug the AC adapter into the mains socket. Mains plug 3701 Phone User Guide IP Office 3.
Important Battery Information Only use re-chargeable AAA NiMh battery of typical 800 mAh, 1.2 V. Never use a battery which is damaged or worn out. Heat or cold reduces the performance and life of the batteries. It is possible that a phone with hot or cold batteries can be temporarily out of operation even if the batteries are fully charged. Used batteries should be disposed of in accordance with local authority regulations. Do not throw batteries in a fire.
Charging the Batteries Charge the batteries approximately 6 to 7 hours before using the phone. This protective measure extends the service life of the batteries. The maximum power output is only attained after three to five charge and discharge cycles. When replacing the batteries, ensure the correct polarity. Use only re-chargeable AAA NiMh battery of 800 mAh, 1.2V. The manufacturer does not accept liability for malfunctions or damage caused by using other battery types or normal batteries.
Initial Setup and Operation The phone can be manually registered on up to 5 different DECT systems. To do so, it has to be registered to each IP DECT system. Telephone Registration Register the telephone on the Avaya IP DECT system as described in Menu: System. 3701 Phone User Guide IP Office 3.
Keys and Displays Display Arrangement 3701 Phone User Guide IP Office 3.
Calling Icons Ringer de-activated At least 2 bars: Good radio link On: Phone has a connection Flashing: Phone has an incoming call On: Handsfree is activated Flashing: Message in voicebox Flashing: One or more missed calls in the caller list Charge status of the batteries On: Keypad is locked Text Line/Softkey Line In the top line of the display, information is given concerning the current status of the phone during a call or in standby mode.
Softkeys and the Cancel Key The Softkeys The four large keys below the display (see picture) are called the softkeys. The functions allocated to the keys are shown on the bottom line of the display. The key function changes automatically according to the phone state. Softkey: Arrow Keys Symbols are displayed above the arrow keys which identify the respective functionality of the arrow keys: Opens the phone book. When a selection list (e.g.
Calling Softkey: Esc The Esc softkey is used to quit the respective menu section which is displayed. The display then shows the selection of the previous menu branch or the current idle/connection display. Holding down Esc for a longer time (approximately 2 seconds) quits the present menu and returns to the idle display. Cancel Key Pressing Pressing during editing names and/or numbers results in deleting the last entered character or digit. for a longer period deletes the whole entry.
Calling Telephone On/Off To switch the phone off, press for more than 1 second, when it is in an idle state. To switch the phone on, press for more than 1 second or place the phone in the charger. Loudspeaker Volume During a conversation you can change the volume of the earpiece or the loudspeaker with the arrow keys in 7 steps. When the minimum or maximum value is reached, you will hear a beep.
Calling Making a Call Dialing: Press and dial the phone number. Pre-dialling: Enter the phone number and press . You can use pre-dialling to chain telephone numbers from different lists. Press Options, select one of the lists with the arrow keys and OK. Select a telephone number from the list. A long press on the hook key will add the number to the number pre-dialled before.
Making a Call from the Last Number Redial List Selection: press the -softkey and then one of the arrow keys (several times if necessary) with the telephone in an idle state. The last 10 phone numbers dialed are then displayed. The beginning/end of the number redial list is marked by a dashed line. Dialing: Press , the selected phone number is dialed. Pre-dialling: If you press for a longer period, the selected phone number is entered into the pre-dial mode.
Calling Making a Call from the Caller List The phone stores the phone numbers of the last 20 callers in the caller list (dependent on the transmission of the phone number). If a call is not answered within 10 seconds the user is notified via the text ”Missed calls” in the idle display and the flashing icon . This text will disappear when the caller list is entered. Calls that are successfully established from the caller list will be removed from the list. Selection: Press with the phone in an idle state.
Answering a Call At an incoming call the number of the caller is displayed (if transmitted). If this number is already listed as an entry in the phonebook, the corresponding name of this entry is displayed during an incoming call. Press to answer the call or lift the telephone of the charger when ”Charger Answer” is enabled. Reject rejects the call. Silence mutes the ringer. Changes During a Connection During a connection the volume can be adjusted by pressing the arrow keys.
Calling Call Transfer To transfer a call to another caller. 5. You receive the call to your phone. Answer the call. 5. Press 5. Press and enter the extension to transfer the call. to hang up. Conference Call During a call you can create a conference between callers. 1. Press to hold the first call. 1. Dial the other phone number. 1. Press again to hold the second call. 1. Dial *47 (Conference Add) to create the conference.
Message Waiting Indication for Voicemail When appears in the idle mode, the receiver has a message in his voice mail box. After listening to all new voice mail messages, will disappear in idle mode. In case the phone is switched off, is out of coverage or is in the charger while ”silent charging”, the message waiting indication is updated after the phone is logged to the IP DECT system.
The Menus: Operating Procedures In this and subsequent sections, all features are activated via the Menu softkey. The individual operating sequences are shown in short form, and then a short description follows. Menu Control The symbols have the following meaning: Input of numbers or characters. Operate arrow keys. Menu Texts shown in this font represents a softkey. Key Click In this way displayed texts indicate the menu item to be selected. Press hook key.
Menu Timer The menu activation is time-monitored. If no entries are made within 60 seconds, then the menu is automatically quit. 3701 Phone User Guide IP Office 3.
Menu: Telephone Book Settings The Telephone Book allows you to store up to 50 phone numbers and names. The entries in the phone book are stored locally on the phone. The names are sorted alphabetically, therefore the phone book offers an alphabetic search function. Entering the same phone number more than once is not accepted, but the same name can be stored with different numbers.
Adding a New Entry >New Entry< OK phone number OK name OK When entering the name, the keypad keys are automatically switched over to character input. A name consists of maximum 16 characters. Editing an Entry select entry Options new digits OK Edit OK short/long short / long new characters OK Changes can be made by moving the cursor to the beginning or end of the entry via the arrow keys. Delete characters by using the -key. Press Esc if you do not wish to change a phone number or a name.
Menu: Telephone Book Settings Transferring Phone Numbers to the Telephone Book Every selectable phone number in the ”caller list” or ”redial list” can be transferred to the phone book. To do so, the Options softkey in the Caller list Menu or Redial List Menu is available for this purpose, depending on the state of the phone.
Menu: Redial List In the idle state, press and then one of the arrow keys (several times if necessary). You will see the last 10 internal and external parties dialled (phone number or name). Dialing: dial the phone number by pressing . Pre-dialling is started by pressing for a longer period. Options: Dial dials the phone number selected. Add to transfers the phone number to the telephone book or to the call filter. Predial places the call in pre-dial mode, pressing will connect the call.
Menu: Key Lock The keypad can be locked to prevent any accidental operation: press Menu, select Key Lock via the arrow keys and confirm by pressing OK. A lock icon is then shown in the display. To unlock the keypad, press the right softkey and then (as shown on the display). Calls can be answered in the normal way when the key lock is active and all keys can be used. The key lock is activated again after the call has been terminated. 3701 Phone User Guide IP Office 3.
Menu: Caller List Accepted and Missed Calls Accepted and missed calls with a transmitted phone number, are entered into the caller list. A missed call is a call which has not been answered and has been alerting for at least 10 seconds. When calls have been missed the text ” Missed Calls” is shown in the display. If the caller is registered in the phone book, the name is displayed. The last 20 phone numbers are listed. Every additional phone number overwrites the oldest entry.
Menu: Ringer Settings A different melody can be set for every type of call (internal and external). Melody: Internal Menu Ringer Settings OK Melody OK Internal OK or 0…9 OK Select the melody for internal calls by entering a number 0…9 or use the arrow keys. Melody: External Menu Ringer Settings OK Melody OK External OK or 0…9 OK Select the melody for external calls by entering a number 0…9 or use the arrow keys.
Menu: Volume Settings Earpiece Menu Volume Settings OK Earpiece OK OK or 0…7 OK The voice volume of the earpiece can be changed in 7 steps via digits 1…7 or the arrow keys. Hands-Free Menu Volume Settings OK Hands-free OK OK or 0…7 OK The voice volume of the loudspeaker can be changed in 7 steps via digits 1…7 or the arrow keys. 3701 Phone User Guide IP Office 3.
Menu: System Registration Code The phone can be manually registered on up to 5 different DECT systems. Before you can make a call via the DECT system, the phone has to be registered to the system. A system ID and registration code are necessary for the registration process. Ask the system administrator for the valid registration code. When the phone is not subscribed to the system the display will show ”Please, subscribe”. Note This is for information only.
Automatic Search System Subscription OK Auto. Search OK If you have registered your phone with several DECT systems and this function is active (” ”), then the phone will automatically select one of the systems. Thus, your phone is automatically ”logged-in” to another of your registered DECT systems, as soon as you move out of the effective range of the current system. This function is disabled if a specific system is selected by the select option.
Menu: Telephone Options All entries in this chapter are started by pressing the softkeys: Menu Telephone Option OK User Name User Name OK Name OK This function can be used to store the name of the phone user which is set by your system administrator. You can change the User Name on the phone but this will revert to the system administrator configured name upon a system reset. The user name consists of maximum 12 characters. The name is shown on the idle display.
Attention Tones Attention tones OK Key Click or Confirm tones or End of Menu or Battery alarm or Coverage Warn / OK If activated ” ” an acoustic warning signal is given when a key is pressed (Key Click), if a setting is confirmed (Confirm tones), if the end of a menu list is displayed (End of Menu), if the battery charge becomes too low (Battery alarm) or if there is a danger of losing the radio link (Coverage Warn).
Menu: Security Functions The security functions are protected by a PIN code (4 digits). The PIN entry is only necessary when read only is switched on. In the delivery state the PIN is set to 0.0.0.0. For additional security, **** is displayed when entering the PIN. Numbers which have been entered can be deleted by pressing . If you have forgotten your PIN, please consult your system administrator.
Menu: Shortcuts Several frequently used menu items can also be activated with shortcuts. When the phone is idle, press one of the following key combinations within 3 seconds: Ringer On/Off Menu switches the ringer signalling off. The bell symbol appears in the display. Menu switches the ringer signalling back on. Silent Charging On/Off Menu switches on your phone for ”Silent Charging”. Menu switches ”Silent Charging” off. User Name Menu allows you to change the user name.
Accessories Battery: NiMh (Nickel-Metal Hydride) re-chargeable AAA battery of 800 mAh, 1.2V (Not available from Avaya) Avaya 3701 and 3711 Desktop Charger: Avaya 3701 Phone Charger Rack: A maximum of eight phones can be charged simultaneously. The charger rack is designed for desktop use and for wall mounting. Belt Clip Belt clip and adapter for the phone. The adapter is clipped onto the phone. Headset The headset in combination with the belt clip makes handsfree phone usage possible.
Care and Maintenance Your phone is a product which meets high demands with regard to design. It should therefore be treated with care. We want this product to give you pleasure for a long time and therefore make the following suggestions. Pay attention to all safety instructions. These instructions apply to the phone, charger and batteries as well as the accessories. To clean the phone: 2. Disconnect the mains plug on the charger. 2.
Menu Tree Key Lock Ringer Settings Melody Internal External Volume Settings Volume Settings Earpiece Hands-free System Subscription Auto.Search IPO DECT IPEI Telephone Options User Name Language Emergency Call SOS Number Voice Box Telephone number Attention Tones Key Click Confirm tones End of menu Battery alarm Coverage Warn Charger Answer Silent Charging Disp.
IP Office Shortcodes The following are the default short codes available to all users on IP Office. Your system administrator may change these and/or add additional codes for other features and for speed dials. The N where shown, should be replaced by the appropriate number. For example, with *07*N#, replace N with the extension to which you want your calls forwarded when you have forwarding switched on.
Index A accessories ..............................................................35 answering a call .......................................................12 B battery information .......................................3, 5, 6, 35 belt clip.....................................................................35 C calling.................................................................12, 26 cancel key ................................................................10 care and maintenance ................
Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion. The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others.
