IP Office 3600 Series Wireless User Guide [15-601104] Issue [1] (1 June 2006)
Table Of Contents Copyright .................................................................................................................................... 1 The Wireless Phone ................................................................................................................... 2 About this Guide.......................................................................................................................................2 Important Information about your Phone.....................
Table Of Contents Dual Chargers....................................................................................................................................26 Quad Chargers ..................................................................................................................................28 General Care............................................................................................................................. 29 General Care of your Phone and Chargers .................
Copyright Copyright All efforts were made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. Avaya Web Page The world wide web home page for Avaya is: http://www.avaya.com Preventing Toll Fraud Toll Fraud is the unauthorized use of your telecommunications system by an unauthorized party. For example, a person who is not a corporate employee, agent, subcontractor, or working on your company’s behalf.
The Wireless Phone The Wireless Phone About this Guide This guide describes how to use the features on your Avaya 3616/3620/3626 wireless phone. For additional information on how your wireless phone functions within your phone system, contact your system administrator. For basic phone settings and functionality, refer to the relevant Quick Reference Guide for your wireless phone. Further information about Avaya IP Office is available from www.avaya.com/support and also from www.avaya.
The Wireless Phone Important Information about your Phone Phone Usage Before you use your wireless phone, the battery pack must be charged. You can only use your wireless phone with your facility's phone system. It is not a public cellular phone. Keep the phone away from your ear when it is ringing. The microphone is between FCN and LINE on the front of your phone. This is a sensitive microphone that works well when the phone is correctly positioned on your ear.
3600 Series Wireless Phone User Guide The 3616/3620 Wireless Phone The 3616 Wireless Phone The 3616 phone supports a broad range of enterprise applications and is ideally suited for the general office, finance or hospitality environments. This compact handset offers a rich set of features including a high-resolution graphic display, menu-driven functions and messaging capability – all within a lightweight ergonomic design.
The Wireless Phone 5. Select: Enables you to activate functions from the menu display. 6. Down: To decrease the speaker and/or ring volume of your phone, press the Down button whilst the phone is in use. You can also press Down to navigate menu items. 7. Softkeys: Used to navigate to or initiate certain features as well as control certain actions within the features. These softkeys correspond to the text prompts in the display screen immediately above them. 8.
3600 Series Wireless Phone User Guide The 3626 Wireless Phone The 3626 wireless phone is the industry's most durable handset for workplace applications. All features available on the 3616/3620 phone are included. Push-to-talk functionality is also available for broadcast communication among personnel, eliminating the need for two-way radios or walkie-talkies. The large earpiece seals out background noise and provides comfort for frequent or long calls.
The Wireless Phone 7. Softkeys: Used to navigate to or initiate certain features as well as control certain actions within the features. These keys correspond to the text prompts in the display screen immediately above them. 8. Power On/Start Call: Used to turn your phone on. Press and hold Power On until two chirps sound (approximately one second). Release the key. The in-service tone sounds and your extension number is displayed. The phone is now on standby mode.
Modes of Operation Modes of Operation Active Mode Unless otherwise stated, the following information assumes your wireless phone is in standby mode. To make a call: 1. Press Start Call. This transitions your phone to active off-hook mode and a dial tone is heard. The phone is in communication with the IP Office and in the Main Display area, Dial is displayed. 2. In certain PBX integrations, some features are designed to be accessed from an active on-hook mode.
Modes of Operation Push-to-Talk Mode Note This feature is available on the 3626 phone only. The push-to-talk mode utilizes a common channel for incoming and outgoing radio communication. Outgoing communication uses the same amount of bandwidth as the off-hook mode. Incoming communication uses about half as much bandwidth. See Push-to-Talk. Standby Mode In standby mode, the phone is set to wait for an incoming call or for you to place an outgoing call.
Basic Operation Basic Operation Turning the Phone On/Off To turn the phone on: Press and hold Power On/Start Call until two chirps sound (about one second). The in-service tone sounds and the extension number is displayed. The phone is now in standby mode, ready to make and receive calls. To turn the phone off: While in standby mode, press and hold phone turns off. Power Off/End Call until one chirp sounds.
Basic Operation Making Calls To make a call (or go off-hook): Press Start Call and then dial the required number. To make a call by selecting a line: If multiple lines are available, your phone system may require you to select a line before dialing a number. Press LINE and the number of the line you wish to use. A dial tone is heard. Locking/Unlocking your Phone To lock your phone's keypad: 1. Press FCN and then press Select. 2. From the standby menu, press Lock.
3600 Series Wireless Phone User Guide Volume Settings To change the speaker volume whilst on a call: Press the Up and Down buttons located on the left side of your phone. To increase or decrease the ring volume whilst the phone is ringing: Press the Up and Down buttons located on the left side of your phone. To silence your ringing phone: Press End Call. The call is transferred to your voicemail, where your caller can leave a voicemail message.
Using the Softkeys Using the Softkeys Overview The softkeys on your phone enable you to activate system features. The display area above each softkey is programmed with a feature abbreviation to guide your access to the feature. The softkeys are referred to (from left to right) as A, B, C and D. The softkeys operate with a toggle function. To activate a softkey feature, press the left or right side of the corresponding key as displayed: For further softkeys, press More.
3600 Series Wireless Phone User Guide Transfer The Transfer feature lets you transfer a call from your phone to another extension or outside number. To transfer a call to another phone: 1. With the call active, press the Tran softkey. A dial tone is heard. 2. Dial the number you want to transfer the call to. 3. When the call is answered, press the Tran softkey again, transfer completed is displayed. Conference The number of conferences available is dependent on the IP Office unit set up on your system.
User Preferences User Preferences Setting User Preferences With your phone in standby mode (on, but not in use), press and briefly hold FCN. The standby menu is displayed, enabling you to set user options: To scroll through the features, press Up and Down. The feature abbreviation is highlighted in the softkey function display area. To activate a feature (when the option is highlighted), press Select. For further options, press Down.
3600 Series Wireless Phone User Guide Standby Menu Item Second Level Third Level Fourth Level PBX Continuous Short Pulse Long Pulse Ring Delay No Delay* 5 Second Delay 10 Second Delay Auxiliary Ring 1 Auxiliary Ring 2 Phone Options Noise Mode Normal* High Severe Key Tones Enable Tones* Disable Tones Warning Tones Enable Warnings* Disable Warnings Display Contrast Contrast % Keypad Autolock Disable* 5 Seconds 10 Seconds 20 Seconds System Info Phone IP Addr Gateway IP Addr Firmware Version
User Preferences Navigate To navigate the Standby menu options on your phone, press the following: Up/Down: Display the previous/next menu item. Select: Select the menu item or option. OK: Select the menu item or option. Yes: To confirm a selection. Save: Save the entry. Bksp: Backspace to edit an entry. Cncl: Cancel edit and return to previous menu level. Up: Return to previous menu level. Exit: Exit the menu at the top level.
3600 Series Wireless Phone User Guide Telephone Ring The telephone ring option enables you to set a distinctive ring style, volume and sequence. You can select from audible ring, vibrate-only ring or vibrate ring along with/or followed by an audible ring. Ring Cadence The cadence is the rhythm of the ring. It can be set to a pre-programmed ring or set to a obtain its cadence from the PBX.
User Preferences Auxiliary Ring 1 and 2 The Auxiliary Ring 1 and 2 options are designed to be utilized by OAI applications, enabling you to set a distinctive ring for these applications. Select the desired Auxiliary Ring. Phone Options The phone options allow you to set the phone for five separate functions; Noise Mode, Key and Warning Tones, Display Contrast and Keypad Autolock. Noise Mode The Noise Mode option enables you to adjust your phone to account for the noise level in your environment.
3600 Series Wireless Phone User Guide Keypad Autolock When the phone is in standby mode, you can set the keypad to lock automatically. The Keypad Autolock is disabled by default. You can select a delay before locking: Disable: The keypad will not lock. 5 Seconds: The keypad will lock in five seconds. 10 Seconds: The keypad will lock in ten seconds. 20 Seconds: The keypad will lock in twenty seconds.
User Preferences Push to Talk Push to Talk Overview Note The Push-to-Talk (PTT) option is available on the 3626 phone only. The PTT feature enables your 3626 phone to operate in PTT broadcast mode in addition to the standard phone operation. The 3626 phone supports eight multicast channels with the current channel saved in the memory of your phone. To initiate a PTT call, press the PTT button on the right side of your phone. All 3626 phones that are monitoring that channel will hear the transmission.
3600 Series Wireless Phone User Guide Using Push to Talk (PTT) Call Period The two-way radio operates on the concept of a push-to-talk (PTT) session or call period. The PTT call period begins with the first transmission and ends when there has been no two-way radio traffic on the channel for ten seconds. The PTT mode controls the keypad during a PTT call period.
User Preferences To mute a PTT call: Mute only affects the current call and the phone will play subsequent PTT calls. Mute does not allow you to use the phone's keypad for anything else, including an OAI application. 1. To mute a current call, press Mute. 2. The prompt Mute Two-Way Radio? is displayed. Press either Yes or No. If you do not confirm either Yes or No, the prompt disappears after three seconds. 3.
Battery Packs Battery Packs Important Information on your Battery Packs and Chargers Chargers operate in a 50° - 85° F (10° to 30° C) environment. Do not expose them to freezing temperatures or direct sunlight. Do not place anything in the charger other than your phone, you might damage the contacts. Bent contacts can keep the phone from charging. It is normal for the battery pack to become warm when charging. Only use Avaya battery packs with Avaya chargers.
Battery Packs Low Battery Indication Your wireless phone will need to have its battery pack recharged periodically. The Nickel Metal Hydride (NiMH) rechargeable battery pack, gives you four hours of talk time or 80 hours of standby time (unless PTT is enabled on the 3626 only). Standby time is when the your phone is not on an active call. Your phone will notify you when the charge on the battery pack is low by displaying the battery icon.
3600 Series Wireless Phone User Guide To charge your phone with a desktop charger: 1. Place the desktop charger on a flat, horizontal surface and plug the power supply into the desktop charger and then into an appropriate wall outlet. 2. To end any call in progress, press End Call before you place your phone into the desktop charger. Your phone can be off or in standby mode during charging. 3. Place your phone into the desktop charger slot, facing forward.
Battery Packs To charge your phone with a dual charger: 1. Place the dual charger on a flat, horizontal surface and plug the power supply into the dual charger and then into an appropriate wall outlet. 2. To end any call in progress, press End Call before you place your phone into the dual charger. Your phone can be off or in standby mode during charging. 3. Place your phone into the dual charger slot, facing forward. 4. Place a spare battery pack in the rear slot, charging contacts down.
3600 Series Wireless Phone User Guide Quad Chargers The Quad Charger is designed to simultaneously charge four Nickel Metal Hydride (NiMH) battery packs. GCX100 is designed to charge the BPX100 Battery Pack in the 3626 phone. GCN100 is designed to charge the BPN100 Battery Pack in the 3620 phone. GCN100 Quad Charger (shown with four empty changing bays) GCX100 Quad Charger (shown with two empty charging bays) Full charging is accomplished in approximately one and a half to two hours.
General Care General Care General Care of your Phone and Chargers This section applies to your wireless phone and chargers. Do not Drop Avoid dropping your phone or knocking it against hard surfaces. Carrying your phone in a holster or carrying case will help to protect it. Do not Disassemble You should not open the phone case or disassemble the chargers. Doing so will void your warranty.
Notices and Standards Notices and Standards Regulatory Information This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Notices and Standards Radio Frequency Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
00 Series Wireless Phone User Guide Electromagnetic Interference/Compatibility Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so.
Notices and Standards International Certifications Canada 2128-K1374 European Union Australia Canada 2128-K1374 European Union Switzerland Hong Kong Japan New Zealand Z233 Singapore IDA Taiwan United States 3600 Series Wireless User Guide IP Office Page 33 [15-601104] Issue [1] (1 June 2006)
3600 Series Wireless Phone User Guide Specific Absorption Rate Information Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. Those guidelines are consistent with the safety standards previously set by both U.S.
Index Index A mute .........................................................................14 about this guide..........................................................2 active mode................................................................8 auxiliary rings .....................................................15, 17 N B O battery packs important information ..........................................24 low battery ..........................................................
3600 Series Wireless Phone User Guide Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion. The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others.