Avaya Solution & Interoperability Test Lab Configuring Avaya 1120E, 1140E, 1220 and 1230 IP Deskphones with Avaya IP Office Release 6.1 – Issue 1.0 Abstract These Application Notes describe a solution comprised of Avaya IP Office and Avaya 1100 Series/1200 Series IP Deskphones with SIP software.
Table of Contents 1 2 3 4 5 6 7 Introduction ........................................................................................................................... 3 Equipment and Software Validated .................................................................................... 5 Configure Avaya IP Office ................................................................................................... 5 3.1 Verify IP Office License .............................................................
1 Introduction These Application Notes describe a solution comprised of Avaya IP Office and Avaya 1100/1200 Series IP Deskphones with SIP software. During interoperability testing, the IP Phones successfully registered with Avaya IP Office, placed and received calls to and from SIP and non-SIP telephones, and executed other telephony features such as conference, transfer, hold, and call forward. The sample configuration is shown in Figure 1. Avaya IP Office 500 has Avaya 1600 Series IP Deskphones (H.
Table 1 gives a summary of the features supported and tested with Avaya 1100 and 1200 Series IP Deskphones with SIP software.
2 Equipment and Software Validated The following equipment and software versions were used in the test environment: Hardware Component Avaya IP Office Server (500 V2) Avaya 1400 Series Digital Deskphones Avaya 1600 Series IP Deskphones (H.323) Avaya 1100 Series IP Deskphones (SIP) 1120e 1140e Avaya 12xx Series IP Deskphones (SIP) 1220 1230 Software Version Release 6.1 (5) NA 1.22 4.00.03.00 04.00.03.00 3 Configure Avaya IP Office This section provides the procedures for configuring Avaya IP Office.
3.2 Obtain LAN IP Address From the configuration tree in the left pane, select System to display the IPO500V2 screen in the right pane. Select the LAN2 tab, followed by the LAN Settings sub-tab in the right pane. Make a note of the IP Address, which will be used later to configure the SIP endpoints in Section 4.2. PV; Reviewed: SPOC 2/1/2011 Solution & Interoperability Test Lab Application Notes ©2011 Avaya Inc.
3.3 Configure Network Topology From the configuration tree in the left pane, select System to display the IPO500V2 screen in the right pane. Select the LAN2 tab, followed by the Network Topology sub-tab in the right pane. Configure Firewall/NAT Type to “Open Internet”. Configure Binding Refresh Time to “5”. Click OK (not shown). 3.4 Administer SIP Registrar Select SIP Registrar sub-tab in the right pane. Enter a valid Domain Name. Select TCP only from the drop down menu for Layer 4 Protocol.
3.5 Administer Codec Preference From the configuration tree in the left pane, select System to display the IPO500V2 screen in the right pane. Select the Telephony tab. Configure Automatic Codec Preference to “G.711 ULAW 64K”. Click OK (not shown). PV; Reviewed: SPOC 2/1/2011 Solution & Interoperability Test Lab Application Notes ©2011 Avaya Inc.
3.6 Administer SIP Extension From the configuration tree in the left pane, right-click on Extension and select New > SIP Extension to add a new SIP extension. In the Extn tab, enter the three digit extension in the Base Extension field. Enable Force Authorisation field. Retain default values for all other fields. Note: Extension Id (8009 in the screen below) is a system generated id. In the VoIP tab, enter an IP Address for the 1100/1200 Series IP Deskphone. Enable Reserve Avaya IP endpoint license field.
PV; Reviewed: SPOC 2/1/2011 Solution & Interoperability Test Lab Application Notes ©2011 Avaya Inc.
3.7 Configure User From the configuration tree in the left pane, right-click on User and New > User. Select User tab. Enter Name, Full Name, Password, Confirm Password and Extension for the extension configured in Section 3.6. The other fields can be left as default. Select Telephony Supervisor Settings tab. Enter a Login Code. The other fields can be left as default. This code will be used by the 1100/1200 Series IP Deskphone to log in the SIP user.
Select SIP tab. Modify the SIP Name to be the same as the user’s extension number. The other fields can be left as default. Click OK (not shown). Repeat steps in Section 3.6 and Section 3.7 to add additional extensions and users. 3.8 Save Configuration Select File > Save Configuration to save and send the configuration to the IP Office server. 4 Configure Avaya 1100 and 1200 Series IP Deskphones This section describes the basic configuration of the Avaya 1100 and 1200 Series IP Deskphones.
To configure the setting on the phone, press the Services or “Globe” button twice. The phone will ask for an Admin password. Enter the proper credentials. Select Server Settings and enter the following: Domain Name: Enter the domain name configured in Section 3.4. For the sample configuration, avaya.com was used. S1: Enter the IP address configured in Section 3.2. For the sample configuration 33.1.1.104 was used. TCP Port: Enter 5060. S2: Enter the IP address configured in Section 3.2.
5 Verification Steps This section provides the tests that can be performed on Avaya IP Office to verify proper configuration. 5.1 Verify Avaya IP Office IP Office can be debugged with the System Status Application. Log into the IP Office Manager PC and select Start Programs IP Office System Status to launch the application. Log in to the application using the appropriate credentials. In the left panel, double-click on the System entry and select Avaya SIP extensions.
5.2 Verification Scenarios Verification scenarios for the configuration described in these Application Notes included all the features listed in Table 2. Proper display of the calling and called party name and number information was verified for all calls. 6 Conclusion These Application Notes have described the administration steps required to use Avaya 1100 and 1200 Series IP Deskphones with SIP software with Avaya IP Office Release 6.1.
©2011 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice.
