Deployment Guide

Avaya Video Conferencing Manager Deployment Guide 61
Managing a Device Through Email
If you enabled and configured Microsoft Exchange Server integration with your Avaya Video
Conferencing Manager installation, Avaya Video Conferencing Manager administrators can
send management commands to managed video communications devices using email. The
To field of the email message must contain the email address of one or more managed
devices. Administrators can send an email as plain-text, HTML, or rich-text. The Subject
field must contain one of the following commands. The commands are not case-sensitive.
Command Applies to these Makes Action Executed on Device
REBOOT Avaya
LifeSize
Polycom
Tandberg
Reboots the devices to which the
email message is sent.
CALL Avaya
LifeSize
Polycom
Tandberg
Sony
Places a conference call that
includes the list of devices to which
the email is sent. The icon
appears in the Type column on the
Events page to identify an adhoc call
placed through email using this
command.
Note: This command cannot be used
to add devices to a conference call in
progress.
HELP Avaya
LifeSize
Polycom
Tandberg
Sony
Sends a reply email that lists and
describes the commands that can be
sent to the device in an email
message. A single reply is sent even
if the HELP command is sent to
multiple devices.
HANGUP Avaya
LifeSize
Polycom
Tandberg
Sony
Does not apply to MCUs.
Disconnects the list of devices to
which the email is sent if these
devices are in a call. If any one of the
devices is hosting a call, then all
participants connected to that host in
the call are also dropped.