User's Manual

ManualsBrandsAvaya Manualsvideo conferencing systemsAvaya 1000 Series Video Conferencing Systems

Use pursuant to the terms of your signed agreement or Avaya policy.

• The Avaya 1050 can host conference calls with up to 8 participants.

• The Avaya one-X Communicator 6.0 client in either SIP or H.323 mode can establish video calls with the Avaya

Video Conferencing Solution 6.0.

Fixes

Problem Keywords Workaround

Conference calls hosted on the Avaya 1040 and 1050 do not automatically drop

at the end of the "Maximum Call Time". Workaround: Manually drop the call at

the end of the conference call.

The Avaya 1050 cannot host conference calls with more than 4-parties at this

time. To prevent additional calls from interrupting the 4-party conference call in

progress, limit the number of Call Appearances of the Avaya 1050 to "3" on the

"Elements >> Endpoints >> Manage Endpoints" screen, using Avaya Aura™

System Manager. This limits the conference call to four participants - the

hosting Avaya 1050 plus three other video endpoints. Please check the

http://support.avaya.com site for the availability of a patch to support up to 8-

party conferences.

Known issues and resolutions

Problem Keywords Workaround

Auto Discovery for the Corporate Directory is not supported at this time. Please

disable Auto Discovery setting from the Administrator Preferences: Directory

screen.

When using Avaya Video Conferencing Manager to manage video endpoints,

the "Devices" screen occasionally shows more than one instance of the same

device.

71 Workaround: Use the menu

at the bottom to temporarily

navigate away from the

"Devices" screen.

The Avaya Video Conferencing Manager occasionally shows "Upgrade Failed"

even though the requested firmware upgrade was successful. Please check the

correct status by looking at the reported firmware version on the devices screen

or directly on the Avaya 1000 series endpoint.

100

When upgrading the firmware from the Avaya 1000 series device Web

Administration Interface, the upgrade status screen occasionally does not

update the status. If the status screen does not automatically update the status

within five minutes after last change, close and reopen the browser and check

the reported firmware version.

100

The Avaya Video Conferencing Manager occasionally does not upgrade some

of the selected Avaya 1000 series devices and reports a failure. Verify the

firmware version and resubmit the upgrade request as needed.

101

The Avaya Video Conferencing Manager does not correctly show all the

available endpoints when the "1030/1040/1050" option is selected in the

"Schedule Upgrade" screen. Use the "1030," "1040" or "1050" option instead.

108