Deployment Guide

Avaya Video Conferencing Manager Deployment Guide 84
Follow these steps to view reports:
1. Click on the navigation bar to access the Reports page.
2. Use the hierarchy listing on the left to expand the view.
3. Click the report you want to view.
4. Set the report options and click OK.
NOTE Select the Subscribe details option to set a generation time and the
frequency at which the reports are sent to your email. You must have an email
address associated with your user account.
5. By default, the report appears as a graph (when available). To view the report as a table, select Table
in the View As options at the top of the Reports page.
6. Optionally, to export a report in either PDF or CSV format, select the format from Export As and then
click Submit. The CSV format is available for selection in Export As only for report data that appears
in a table.
Device Utilization
By default for reporting, the call count does not include individual participants in the call. For example,
Avaya Video Conferencing Manager counts a video conference with six participants as one call, not six. If
this call lasts 10 minutes, regardless of the number of participating devices, Avaya Video Conferencing
Manager reports the time used as 10 minutes, not 60. Avaya Video Conferencing Manager produces a
CDR for the entire conference instead of adding the CDRs of the constituent legs.
To instruct Avaya Video Conferencing Manager to count each constituent leg as a call and count its time
used as part of the total time used, select the Double count checkbox when generating reports. The
following reports are affected by this option:
• Periodic reports: Call statistics
• Summary reports: Manager summary (includes traffic protocol, traffic success, traffic failure, and error
summary)
• Location audit report
In conferences involving multiple managed devices, the aggregate CDR begins when the first device joins,
and ends when the last device exits the conference. Affected reports include:
• Periodic reports: Device specific reports
• Summary reports: Manager summary (includes device summary and device call minutes) and Device
utilization reports
• ROI reports: Device utilization report, Device specific utilization report, and Individual utilization and
ROI reports (included in the Manager summary)