Deployment Guide

Avaya Video Conferencing Manager Deployment Guide 49
Managing a Device Through Email
If you integrated Microsoft Exchange Server with Avaya Video Conferencing Manager, Avaya Video
Conferencing Manager administrators can send management commands to managed video devices by
email. The To field of the email message must contain the email address of one or more managed devices.
Administrators can send an email as plain text, HTML, or rich text. The Subject field must contain one of
the following commands. The commands are not case-sensitive.
Command Applies to these Makes Action Executed on the Device
REBOOT Avaya
LG
LifeSize
Polycom
Tandberg
Reboots the devices.
CALL Avaya
LG
LifeSize
Polycom
Tandberg
Sony
Places a conference call that includes the list of devices to
which the email is sent. The appears in the Type
column on the Events page to identify an adhoc call placed
through email using this command.
NOTE: This command cannot be used to add devices to a
conference call in progress.
HELP Avaya
LG
LifeSize
Polycom
Tandberg
Sony
Sends a reply email that lists and describes the commands
that can be sent to the device in an email message. A single
reply is sent even if the HELP command is sent to multiple
devices.
HANGUP Avaya
LG
LifeSize
Polycom
Tandberg
Sony
(Does not apply to MCUs.) Disconnects the list of devices to
which the email is sent if these devices are in a call. If one of
the devices is hosting a call, then all participants connected to
that host in the call are also dropped.
BACKUP
BACK-UP
BACK UP
Avaya
LG
LifeSize
Backs up the current device settings as a template.
CALLSTATS
CALL STATS
CALL STATISTICS
Avaya
LG
LifeSize
Polycom
Tandberg
Sony
Retrieves call statistics.