Specifications

J326XP-IM-5AB
4-2
Troubleshooting
User Messages
Table 4.1 contains information on causes and recommended actions for each diagnostic condition.
If you are unable to correct the problem, call Beckman Coulter Field Service (in the United States,
call 1-800-742-2345; outside of the U.S., call your local Beckman Coulter office). To help the Field
Service representative diagnose and correct the problem, provide as much information about the
situation as you can, including:
• the diagnostic message,
• the operating situation when the diagnostic condition occurred (such as, rotor in use, speed, or
load type), and
• any unusual environmental and/or operating conditions (such as ambient temperature, or
voltage fluctuations).
NOTE
The information in Table 4-1 is provided as a user guide, and is not a comprehensive checklist.
Tab le 4 . 1 Diagnostic Message Chart
Diagnostic Message Problem Result Recommendation
FRS
(friction reduction
system)
FRS integrity is not
established within
10 seconds after the
pump is turned on
Run shuts down with
maximum brake
• Check and clean door
sealing area and door
gasket.
• Wipe excess moisture
from chamber.
• Make sure that elutriator
port stoppers are in place
at left side of door seal.
Required FRS level
not reached within
90 seconds
Run shuts down with
maximum brake
Call Beckman Coulter Field
Service.
a
FRS level stays too high
for 45 seconds
Run continues Press CLEAR to stop LED from
flashing.
FRS level stays too high
for 60 seconds
Run shuts down with
maximum brake
Call Beckman Coulter Field
Service.
a
IMBAL
(imbalance)
Rotor load is
imbalanced
Run shuts down with
maximum brake
• Make sure that the tubes
are loaded symmetrically
in the rotor.
• With swinging bucket
rotors, lubricate the
buckets according to the
rotor manual instructions.
Unlubricated pivot pins
can prevent the buckets
from reaching horizontal
position, which can cause
imbalance.