Specifications

44
Announcement messages (50 messages) - ACD/hunt
group*
See ImaGEN System Features in Section 8, ImaGEN
Voice Mail and Automated Attendant Features, above.
Announcer (SLT)
An external announcer, for playing pre-recorded
messages, can be configured to answer outside calls
to a Uniform Call Distribution (UCD) group.
Answering position
An answering position to which calls, recalls, and dial
attendant calls may be routed, can be configured in the
system. The position may be used by a department
secretary to answer the telephones in the department
and to take calls that were left on hold, or the answering
position may be used in addition to, or in place of, an
attendant position.
For flexibility in processing incoming calls, calls to
the answering position can be routed to up to eight
Incoming Call Identifier (ICI) queues that arrive at
different buttons on the answering position. This allows
you to answer calls on each queue with a different
greeting. When calls recall to the answering position,
the recalling extension's name/number is displayed.
Application generator*
See Section 6, ImaGEN Application Generator and
Other Optional Features.
Attendant console
Up to four attendant consoles may be connected to
your DIGITAL KEY BX or DIGITAL 400 system,
and up to 24 attendant consoles may be connected to
your DIGITAL 1000 system. An attendant console
position can be configures integrating up to four
attendant consoles in the DIGITAL KEY BX or
DIGITAL 400 systems and up to eight attendant
consoles in the DIGITAL 1000 system (see Attendant
Console Features, below).
Automated attendant*
See ImaGEN System Features in Section 8, ImaGEN
Voice Mail and Automated Attendant Features, above.
Automatic out-dial on system alarm
On detection of any alarm that affects system operation,
DIGITAL systems can automatically dial the Service
Center, via the modem, and transmit the details of the
alarm.
Automatic real-time self diagnostics and alarms
Through built-in diagnostics, the system continuously
checks for faults in system operation. When faults are
detected, alarms are sent instantly to the attendant
console. The alarms are also stored in the system
memory for analysis.
Background music
System users have access to background music facilities
that channels music to the station speaker while the
station is idle. Up to four different background music
sources can be connected to the DIGITAL KEY BX
system, up to eight to the DIGITAL 400 system, and
up to 12 to the DIGITAL 1000 system.
Battery backup (memory)
During a power failure the system configuration data
is maintained in battery-backed memory located in the
memory module. The memory module can store
configuration data for up to three years after being
disconnected from the AC power source.
Battery backup (system-wide)
To ensure continued system operation during power
outage, the DIGITAL systems can be backed up by
external batteries or by an Uninterruptible Power Supply
(UPS).
* Requires the ImaGEN option.
Digital Family Features