Specifications

31Imagen Voice Mail and Automated Attendant Features
Save options: Save a recorded message and assign
one of the following special handling classifica--
tions to it: Urgent, Private, Certified (confirmation
of receipt), or Future Delivery.
Private messages
After recording a message, the caller can designate the
message as private. This prevents automatic copying
of the message to other mailboxes.
Record time-out warning
While recording a message, the ImaGEN voice mail
system sends a "beep" to warn you that the time allotted
for a message is running out. The ImaGEN voice mail
system then explains how to extend the message time,
if desired.
Single digit dialing
With the default programming, up to four destinations
may be defined for single digit dialing. Each of these
extensions can be reached by dialing a single digit from
the main automated attendant menu.
Tenant greetings
You may record separate greetings for each of up to
four tenants. Incoming callers hear the appropriate
greeting for the tenant they are calling. Different
greetings can be recorded for different time periods.
With the ImaGEN option, you have a great deal of
flexibility in programming tenant greetings. For each
tenant you can program up to 32 different day, night,
vacation, or other messages. Also, with the ImaGEN
option, you can have different answer modes and
greetings for different time periods, holidays, and
vacations.
Urgent message designation
When leaving a message in a mailbox, ImaGEN gives
you the option to designate it as an urgent message.
Urgent messages are placed at the head of the new
message queue, and voice-tagged as urgent. Mailbox
owners can choose to automatically copy urgent
messages only or can activate automatically copy for
all messages.
IMAGEN MAILBOX USER
FEATURES
ImaGEN mailbox user features include:
Automated attendant
The user can program certain automated attendant
parameters from their telephone, including the type of
calls serviced by the automated attendant
(internal/external) and the call forward options.
Automatic message copy
To prevent important messages from being left unheard,
mailboxes can be programmed to automatically copy
new messages to another mailbox if they have not been
listened to within a programmable period. You can also
designate the automatic message copy feature to copy
only urgent messages, or not to copy private messages.
This programming can also be done by the system
administrator for each mailbox.
Carbon copy
You can copy a message that is in your mailbox and
send it to a number of mailboxes that you select on the
spot. The original message is retained in your mailbox.
Carbon send
You can record a message and send it to a number of
mailboxes that you select on the spot.
Call record
Users of stations programmed with a CALL RECORD
button can record a telephone call and store it in their
mailbox. They also have the option of sending copies
of the recording to other mailboxes. The system can
be programmed to sound a warning tone when a call
is being recorded.