Specifications
26 Imagen Voice Mail and Automated Attendant Features
Telrad's Integrated Multi-Application Generator -
ImaGEN - uses a dedicated personal computer to
provide advanced automated attendant and voice mail
facilities, plus an application generator and other
optional applications that are totally integrated with
the DIGITAL systems' switch. ImaGEN serves both
outside callers on tone telephones and internal Avanti
telephone users. Messages can be retrieved internally
or from remote locations. Calls can be forwarded to
and from ImaGEN, and ImaGEN options can be
operated via the station display and programmable
buttons. The advanced automated attendant and voice
mail features are described in this section, and the
application generator and other optional features are
described in Section 6, ImaGEN Application Generator
and Other Optional Features, below.
The DIGITAL KEY BX, DIGITAL 400, and
DIGITAL 1000 systems DPNSS networking capa--
bilities provide the following centralized ImaGEN
voice mail features across networked switches:
Message LED indicator
Voice memo
Call forwarding to mailbox
Call retrieval from mailbox
Call record
ImaGEN screen access
ImaGEN uses Digital Signal Processing (DSP)
technology with 64kb/s Pulse Code Modulation (PCM)
for crystal clear voice quality. ImaGEN provides 1,000
mailboxes, and is available with 70 hours of non-
compressed message recording time. Additional
message storage time is available should your
application require it. However, compressed recording
and playback can be selected for a lower sampling rate
that increases the total recording time to more than
70 hours.
To take advantage of ImaGENs crystal clear voice
quality and also increase total recording time, you can
program the ImaGEN system to select one voice quality
for one type of message and a different quality for
another type of message. For example, the external
messages can be played in high quality, while the
playback of internal messages stored in the mailboxes
can be compressed, to allow more message storage.
ImaGEN can be configured with up to 12 voice mail
ports in the DIGITAL KEY BX system, and up to 16
voice mail ports in the DIGITAL 400 and DIGITAL
1000 systems. From one to four ImaGEN voice mail
cards, each supporting four ImaGEN voice mail ports,
can be installed in the ImaGEN personal computer. A
two-port ImaGEN voice mail card is also available for
systems where 2, 6, 10 or 14 ImaGEN voice mail ports
are required. The ImaGEN PC audio connects to the
DIGITAL system via one to four Multiple Interface
Modules (MIM) mounted on one or two Option (OCD)
cards. The ImaGEN voice mail application does not
use SLT lines.
For users of Avanti 3025, Avanti 3020F, or Avanti
3020H stations, ImaGEN provides a list of voice mail
messages on the station display.