Specifications
25Digital Key BX, Digital 400, Digital 1000 Computer Telephony Integration
TSAPI is implemented via Telrad's APPLync data card
and Telrad's TSAPI SPI.
TSAPI provides a cost-effective CTI solution by
eliminating the requirement for desktop CTI integration,
and replacing it with system/network level integration
(see Figure 16).
TELRADS OAL
Telrads Open Architecture Link is used to connect the
following Vendor Processing Equipment (VPE) to your
DIGITAL KEY BX, DIGITAL 400, or DIGITAL
1000 system:
Third-party voice mail;
Interactive Voice Response (IVR);
CT (Computer Telephony) server;
Any other VPE (Voice Processing
Equipment).