Specifications

16 Terminal Units
The data cards come in special telephone set base
modules that snap into the bottom of the Avanti
telephone sets.
By connecting a Avanti telephone with the DATALync
data card to a PC running a commercially available
dialer software package, you may operate call
processing features (dial, answer, and hang up) from
the PC, using the PC keyboard or mouse.
The DATALync data card also supports interface for
CTI using TAPI and provides an interface to customer
written applications using the TelradLINK protocol.
The APPLync data card supports interface for CTI
using TSAPI and API via an advanced link protocol
developed by Telrad and allows integration of third
party software with ACD I.Q.
PC PHONE
The PC phone connects to a port on a ULD card like
an Avanti telephone set. The PC phone can provide all
of the features of the Avanti 3025 telephone with the
added advantage and versatility of a PC.
ATTENDANT AND
PC ATTENDANT
The DIGITAL family of systems provide two options
for the attendant console. The attendant console may
be operated using an Avanti 3025 set (see Figure 9) or
via the PC attendant (see Figure 10). Either option
provides many features of attendant call supervision:
Speed in call processing
Call status information
The PC attendant provides the attendant with:
Additional speed in call processing
Busy Lamp Field with icons indicating
extension status and speed dial numbers
Call register
Caller ID data available with customized
ringing and a picture of the caller
Expanded speed dialing capabilities
Expanded display with call status
information
Improved response time
Integration with Telrads ImaGEN voice
mail system
Integration with the Phone Book database
Report generating capabilities
TAPI driver for CTI interface and screen
pops.
Figure 9 Avanti attendant console with DSS
add-on unit